Sutherland Walk-in Drive in Navi Mumbai | Freshers Job

Sutherland Walk-in Drive in Navi Mumbai for freshers for Voice/Blended roles. The task involves customer support through calls and mixed verbal exchange, resolving queries, and making sure clients are delighted. Open to candidates with 0–1 year of experience, graduation isn’t required. Full-time positions offer a profits variety of ₹2–4 LPA, making it a brilliant possibility for professional starters.

• Role: Voice / Blended – Other
• Location: Navi Mumbai
• Company: Sutherland
• Salary: ₹2-4 Lacs P.A
• Qualifications:  Graduation Not Required
• Experience: 0 – 1 years
• Job Type: Full Time

Sutherland Walk-in Drive in Navi Mumbai:

Dates: 18th November – 21st November, 4:00 PM – 7:00 PM

Contact:

HR: Mehjbin Khan

Phone: 9136559570 (organizationail: mehjbin.Khan2@sutherlandglobal.Com

Job Openings: paintingons to be had

About Sutherland:

Sutherland is an international experience-led virtual transformation corporation, specializing in handing over incredible purchaser reports via AI, automation, and human-centered layout. With over 35 years of knowledge, Sutherland facilitates customers to drive growth and enhance expectationsperformance. The organisation values variety, fostering a supportive and inclusive paintings environment, at the same time as supplying rent answers to decorate brand studies worldwide.

Job Description:

Sutherland is hiring a Customer Support Specialist for his or her International Voice Process. The role includes imparting fantastic customer support, resolving inquiries, and exceeding consumer expectations in a quick-paced environment. Candidates should have sturdy English verbal exchange capabilities, with no less than timetableience in in international BPO. The position offers aggressive income, blessings, and growth possibilities in a dynamic, rotational shift agenda.

Key Responsibilities:

• Provide exquisite customer support and remedy client queries.
• Exceed client expectancies by handing over a fantastic carrier in a quick-paced environment.
• Communicate successfully with clients over numerous channels.
• Embrace a bendy work time table (24/7 rotational shifts) and adapt to changing needs.
• Utilize hassle-solving skills to handle client inquiries correctly.
• Achieve performance KPIs and contribute to crew fulfillment.

Job Requirements:

• Education: HSC or Graduate freshers can apply
• Experience: 1 12 months of international BPO revel in favored
• Skills: Excellent communique capabilities in English, trouble-solving talents, basic proficiency in Microsoft Office/Excel

Working Schedules:

• Shift: Rotational shifts (consisting of night time shifts), UK/US shifts, beyond regular time possibilities
• Work Schedule: Evening shift, Night shift, Rotational shift

Required Skills and Experience:

Essential:

• Strong English communication talents
• Minimum 1-12 months enjoy in an international voice manner (BPO)
• Basic laptop literacy (Microsoft Office/Excel)
• Ability to control overall performance and meet KPIs

Preferred:

• Experience in customer support or technical assist
• Ability to work independently with a strong painting ethic

Key Skills:

• Voice Process
• BPO (Inbound Process, Customer Service)
• International Call Center
• Problem-Solving
• Customer Handling
• Microsoft Office (Basic)

Additional Information:

Location Details:

• Address: 5th Floor, Liberty Tower, Kalwa Industrial Area, Thane Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708
• Travel Restrictions: Only candidates dwelling in the targeted journey limitations (Central and Harbour Railway Lines) are eligible to use. Some stations have professionalf one.5 km (e.g., Panvel, Kalyan, Dadar).
• Remote Work: Currently, remote painting is not available for this role.

Why Sutherland?

• Impact: Opportunity to provide awesome customer support and create superb emblem experiences globally.
• Work Culture: Fast-paced, collaborative, and supportive team environment.
• Growth Opportunities: Lucrative incentives, beyond regular time bonuses, and possibilities for profession development.

Benefits:

• Salary: ₹18,000 – ₹30,000 / month
• Health Insurance
• Paid Sick Time
• Paid Time Off
• Provident Fund
• Overtime Pay
• Performance Bonus
• Quarterly Bonus
• Shift Allowance
• Career Growth Opportunities
• Incentives for performance
• Dynamic, rapid-paced work surroundings

Click Here To Apply Now

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