EXL Freshers Walk in Drive in Pune | Apply Right Now

About Company:

EXL (ExlService Holdings, Inc.) is a main international operations management and analytics company, assisting groups to enhance their tactics and make information-pushed decisions. Headquartered in New York, EXL focuses on providing answers in finance and accounting, healthcare, coverage, and purchaser engagement. By leveraging superior technologies like artificial intelligence, system learning, and robot manner automation, EXL delivers innovative and efficient offerings. With robust attention to purchaser achievement and a human beings-centric method, EXL is a dependent-on accomplice for organizations international.

EXL Freshers Walk in Drive in Pune Job Description:

As a Non-Voice Associate at EXL, you will support the company’s operational and service delivery processes, ensuring efficiency and accuracy in all assigned tasks. The role requires strong written communication skills, attention to detail, and the ability to work effectively in a dynamic environment.

Key Responsibilities:

Customer Support & Operations:

• Handle purchaser queries and problems through non-voice channels like electronic mail and chat.
• Provide accurate and well-timed responses even while maintaining exquisite carrier requirements.
• Collaborate with inner teams to solve consumer issues effectively.

Process Adherence:

• Follow company protocols and popular running procedures (SOPs).
• Ensure adherence to provider-degree agreements (SLAs) and keep process efficiency.

Data Management:

• Accurately input and update purchaser records into the employer’s database.
• Perform best checks to ensure data integrity and compliance with organization standards.

Reporting and Feedback:

• Generate reports and offer insights for manner development.
• Offer constructive comments to enhance the overall purchaser’s enjoyment.

Team Collaboration:

• Coordinate with crew participants to meet project cut-off dates and deliverables.
• Contribute to a nice and collaborative crew surroundings.

Preferred Candidate Profile:

Education: Graduation (any subject) is mandatory.

Candidates must provide original academic documents, including:

• Aadhaar Card
• PAN Card
• All semester mark sheets
• Degree or passing certificates

Skills:

• Fluent English Communication: Exceptional written and verbal verbal exchange abilities are vital.
• Strong problem-fixing talents with the capacity to work independently.
• Proficient in basic pc applications like MS Office (Word, Excel).
• Multitasking capability with excellent organizational competencies.

Desired Skills & Competencies:

Technical Proficiency:

• Familiarity with purchaser dating control (CRM) equipment is a bonus.
• Basic typing capabilities with accurate pace and accuracy.

Interpersonal Skills:

• Ability to construct rapport with clients via written verbal exchange.
• Positive mindset and customer-first mindset.

Analytical Skills:

• Capability to investigate and clear up troubles efficaciously.
• Logical approach to hassle-solving.

How to Apply for EXL Freshers Walk in Drive in Pune?

1. Attend the walk-in drive from 4th to 6th December 2024 between 12 PM – 2 PM.
2. Carry the required original documents for verification.
3. Be prepared for a written test and/or interview.

Why Join EXL?

Comprehensive Health Coverage: Offers scientific, dental, and vision insurance plans to ensure workers’ well-being.

Learning & Development: Access to training packages and certifications to beautify capabilities and profession boom.

Work-Life Balance: Flexible work options and beneficiant paid day off to guide personal and professional needs.

Performance Bonuses: Incentives and popularity applications for terrific contributions and achievements.

Competitive Salary: Earn up to ₹2.Five LPA with extra blessings and allowances.

Click Here To Apply Online

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