American Express Job Vacancy as a Customer Service Analyst. Positions are available in Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, and Bengaluru. Ideal for candidates with 2–4 years of enjoy, the function gives competitive salaries, flexible Work alternatives, and comprehensive blessings. Apply now to sign up for a global leader in monetary offerings and raise your profession!
- Role: Customer Service Analyst
- Location: Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
- Company: American Express
- Salary: Not Disclosed
- Qualifications: Any Graduate, Any Postgraduate
- Experience: 2 – 4 years
- Job Type: Full Time
About American Express:
American Express is a worldwide financial offerings business enterprise devoted to empowering individuals and organizations with the aid of presenting innovative price solutions, financial products, and splendid customer support. Known for its sturdy backing promise, the agency enables customers to ain financial self-belief pressure commerce and explore new possibilities. With a focus on worker increase, American Express fosters supportive surroundings providing professional improvement, health programs, and comprehensive benefits to its diverse workforce.
American Express Job Vacancy Job Description:
The Customer Service Analyst position at American Express includes making sure compliance with anti-cash laundering (AML) rules, purchaser due diligence, and monetary crime rules. Responsibilities include figuring out dangers, tracking client onboarding methods, and escalating compliance problems. The role requires sturdy analytical, conversation, and hassle-fixing abilities, with skillability in Excel, MS Word, PowerPoint, and MIS. Benefits include aggressive salary, career improvement, bendy work options, and fitness & health applications.
American Express Job Vacancy Key Responsibilities:
AML and Financial Crime:
- Develop a strong expertise in anti-money laundering (AML) legal guidelines and monetary crime rules.
- Ensure compliance with patron due diligence necessities.
Client and Work Risk Management:
- Identify and understand capability purple flags associated with clients and paintings sorts.
- Maintain know-how of the jurisdictions in which customers are based.
Compliance and Risk Management:
- Promptly improve any compliance issues or dangers diagnosed inside the enterprise.
- Support the assessment of be-counted risk checks and implement vital safeguards.
- Monitor and audit client starting and AML approaches throughout the organization to ensure adherence to regulations.
- Stay updated on new compliance regulations and incorporate them as required.
Required Qualifications & Skills and Experience:
Education:
- A graduate diploma in any area.
- About 2 years of experience in a relevant position.
Skills:
- Strong analytical, hassle-fixing, and decision-making abilities.
- Excellent communique abilities, each in writing and speaking.
- Proficiency in Excel, MS Word, PowerPoint, and MIS (Management Information Systems).
- Knowledge of regulatory frameworks and enjoy tools like Cadence, Globestar, Credit Safe, Renovo, and CLIC.
- Understanding of the United Kingdom marketplace regulations is desired.
Preferred Qualifications:
- Experience with tools like Cadence, Globestar, Credit Safe, Renovo, and CLIC.
- Familiarity with the UK marketplace’s regulatory necessities.
Key Skills:
- Career improvement
- Due diligence
- Compliance
- Finance
- MIS (Management Information Systems)
- Analytical thinking
- Anti-cash laundering understanding
- Risk Control
- Auditing
American Express Job Vacancy Benefits:
1. Competitive Base Salary: Performance-based total bonus incentives.
2. Financial and Health Benefits:
- Support for economic well-being and retirement plans.
- Comprehensive clinical, dental, imaginative,e and prescient, lifestyle coverage, and disability blessings (area-based).
3 . Flexible Work Options: Hybrid, onsite, or digital working preparations based on business wishes.
4. Paid Parental Leave: Generous guidelines, challenge to place.
5 .Career Development: Extensive education opportunities for professional growth.
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