- Job Position – Key Account Manager
- Experience – 1-5 Year of Experience
- Salary – 25,000 – 30,000/- PM
- Gender – Male and female both can Apply
- Job Type – Full Time Job
- Job Locations – Remote Job
- Qualification – Any Graduate, Post Graduate can Apply
Company Overview:
Zomato is a renowned online food delivery and restaurant discovery platform that operates in numerous countries around the world. The company connects millions of customers with local restaurants, offering a convenient and efficient way to order food online and have it delivered to their doorstep.
Job Description: Key Account Manager
As a Key Account Manager at Zomato, you will play a pivotal role in establishing and maintaining relationships with key restaurant partners. Your primary objective will be to drive growth and revenue by collaborating closely with these partners. Below are the key responsibilities associated with this role:
Relationship Management:
- Cultivate and maintain strong relationships with existing restaurant partners.
- Act as the main point of contact between Zomato and the partner restaurants, ensuring their needs and concerns are addressed promptly.
Business Development:
- Identify and onboard new restaurant partners to expand Zomato’s network and increase revenue streams.
- Develop and execute strategies to grow sales and increase order volumes from existing partners.
Data Analysis:
- Analyze sales and customer data to identify trends and opportunities for growth.
- Utilize data-driven insights to optimize partner performance and enhance their visibility on the platform.
Marketing Collaboration:
- Collaborate with the marketing team to create promotional campaigns and offers to boost sales for partner restaurants.
- Work closely with partners to align marketing efforts and enhance their online presence.
Problem Solving:
- Address any issues or challenges faced by partner restaurants promptly and efficiently.
- Act as a liaison between the partners and internal teams, ensuring seamless communication and problem resolution.
Skills Required:
Problem-Solving:
Clients may encounter challenges or issues, and Key Account Managers must be adept at problem-solving. They should be proactive in identifying potential issues and finding creative solutions to address them promptly.
Strategic Thinking:
Key Account Managers must have a strategic mindset to identify opportunities for account growth. This involves analyzing data, understanding market trends, and developing strategies to maximize revenue and client satisfaction.
Product Knowledge:
A deep understanding of the products or services offered by the company is essential. Key Account Managers need to articulate product features, advantages, and benefits to clients, addressing how these offerings meet the client’s specific needs.
Time Management:
Key Account Managers often handle multiple clients and tasks simultaneously. Effective time management skills are necessary to prioritize tasks, meet deadlines, and provide timely responses to client inquiries.
Data Analysis:
Analytical skills are vital for interpreting client data, sales trends, and market insights. Key Account Managers should be comfortable working with data to identify patterns, forecast sales, and make data-driven decisions.
Adaptability:
Industries and client needs can change rapidly. Key Account Managers must be adaptable and open to change. They should be able to adjust their strategies and approaches based on evolving market conditions and client requirements.
Customer Focus:
Key Account Managers should be genuinely interested in understanding and fulfilling customer needs. A customer-focused mindset ensures that they provide exceptional service and exceed client expectations.
Qualifications :
- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in account management, business development, or sales, preferably in the food or hospitality industry.
- Strong analytical skills with the ability to interpret data and trends.
- Excellent communication and negotiation skills.
- Ability to work in a fast-paced, dynamic environment and adapt to changes.
- Results-oriented mindset with a focus on achieving and exceeding sales targets.
- Benefits: Zomato offers competitive salary packages and a range of benefits, including health insurance, flexible work hours, and opportunities for career advancement.
- The company fosters a dynamic and inclusive work culture that encourages innovation and collaboration.
Benefits:
Zomato offers competitive salary packages and a range of benefits, including health insurance, flexible work hours, and opportunities for career advancement. The company fosters a dynamic and inclusive work culture that encourages innovation and collaboration.
How to Apply:
Interested candidates can apply through the Zomato careers portal by submitting their resume and a cover letter outlining their relevant experience and skills.
Conclusion:
Joining Zomato as a Key Account Manager provides a unique opportunity to work in a vibrant and rapidly growing industry. This role demands a combination of relationship-building skills, business acumen, and data analysis expertise to drive the success of both Zomato and its partner restaurants.