- Job Title: Digital Marketing Intern/Calling Associate (Work from Home).
- Degree: Any Graduate Can Apply.
- Salary: Rs 22,400 – 30,800 per Month Approx.
- Company: Cars24
- Location: Work from Home / Office
- Job Type: Internship/Entry-Level
- Experience: Freshers and Experience both Eligible
About Cars24:
Cars24 is a trailblazing online platform revolutionizing the way people buy and sell used cars. Our innovative approach merges cutting-edge technology with a customer-focused experience, ensuring a seamless process for both buyers and sellers.
As a Digital Marketing Intern/Calling Associate working from home, you will be an integral part of our team, driving digital marketing initiatives and providing exceptional customer service remotely.
Job Description: Digital Marketing Intern/Calling Associate
Responsibilities:
Digital Marketing:
- Assist in developing, implementing, and managing Digital Marketing campaigns across various platforms, including social media, email marketing, and search engines.
- Conduct in-depth market research to identify trends and opportunities for optimizing digital marketing strategies.
- Monitor and analyze the performance of digital marketing campaigns, generating insightful reports and making data-driven recommendations for improvements.
- Collaborate with the marketing team to create compelling and engaging content tailored for online channels.
Calling and Customer Communication:
- Handle inbound calls and inquiries from customers, providing accurate and detailed information about Cars24 services.
- Make outbound calls to potential customers, explaining Cars24 offerings, building rapport, and encouraging them to engage with the platform.
- Maintain a high level of professionalism, empathy, and customer service during all interactions.
Data Management:
- Maintain meticulous records of customer interactions, transactions, and leads using CRM software.
- Generate comprehensive reports on call activities, customer feedback, and campaign performance for analysis.
Collaboration:
- Work closely with cross-functional teams, including sales, marketing, and customer support, to ensure a seamless and cohesive customer experience.
- Coordinate with the digital marketing team to align calling activities with online marketing initiatives and promotions.
Requirements:
- Enthusiasm and passion for digital marketing, customer communication, and the automotive industry.
- Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
- Exceptional multitasking abilities and adeptness in managing a high volume of calls efficiently.
- Basic knowledge of digital marketing tools and platforms is desirable.
- Proficiency in using CRM software for data management and analysis.
- Strong attention to detail, organizational skills, and time management abilities.
Education and Experience:
Currently pursuing a degree in Marketing, Business, Communication, or a related field (for interns).
Previous experience in customer service, sales, digital marketing, or related fields is advantageous but not mandatory.
Benefits:
- Flexible Work Environment: Enjoy the freedom and flexibility of working from the comfort of your home.
- Hands-on Learning: Gain practical experience in digital marketing and customer communication, mentored by industry professionals.
- Skill Development: Enhance your digital marketing skills and customer service expertise through training and hands-on projects.
- Networking Opportunities: Connect with professionals in the digital marketing and automotive industries, expanding your professional network.
- Potential for Growth: Perform well, and there may be opportunities for a full-time position based on your skills, performance, and company requirements.
Application Process:
To apply for the Digital Marketing Intern/Calling Associate position at Cars24, please send your resume and a cover letter detailing your interest and relevant experience to [Email Address]. Please include “Digital Marketing Intern/Calling Associate Application – [Your Name]” in the subject line of the email.
At Cars24, we are committed to fostering a diverse and inclusive work environment. We encourage applications from candidates of all backgrounds and experiences. Join us in transforming the way people experience buying and selling cars online.
Please note that this job description is designed for a work-from-home setting and may be customized according to the specific requirements of Cars24.
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