Meesho Jobs is hiring for the position of Customer Success Engineer – I, a dynamic role designed for tech-savvy folks who are passionate about enhancing consumer enjoy. As a Customer Success Engineer, you’ll be the technical point of contact for Meesho’s business companions, assisting them in resolving queries, implementing solutions, and ensuring sure clean platform integration. This function needs splendid problem-fixing competencies, a customer-first attitude, and operational expertise in APIs, records handling, and debugging. You’ll collaborate closely with product, engineering, and guide teams to ensure partners derive the most value from Meesho’s offerings. Join Meesho and power impactful purchaser relationships through technology.
Meesho Jobs Overview
- Company:-Meesho
- Salary:- Not Disclosed
- Qualification:– UG, PG
- Experienced:- 0 – 1
- Work Mode:- WFO/WFH
- Job Type:- Full Time
Meesho Jobs
Meesho is hiring for the function of Customer Success Engineer – I, presenting an exceptional opportunity for freshers and early-professional experts captivated with tech and customer engagement. In this role, you’ll serve as a vital hyperlink between Meesho’s product and its users, assisting partners in integrating seamlessly, solve technical problems, and maximizing platform price. You’ll paintings intently with move-practical groups, utilize facts and analytics to solve troubles, and ensure client delight via timely aid. If you have got sturdy conversation skills, primary programming expertise, and a knack for troubleshooting, that is your chance to grow in a fast-paced, customer-first tech environment at Meesho.
About the Role
Meesho is hiring for the function of Customer Success Engineer – I, best for individuals who integrate technical acumen with a passion for customer service. In this access-level function, you’ll help Meesho’s industrial organization partners with integration, troubleshooting, and optimizing the usage of the Meesho platform. Acting as a bridge amongst engineering, product, and customer support companies, you’ll make certain that customers derive the maximum value from Meesho’s offerings. The position makes use of statistics-driven analytics, APIs, and technical diagnostics to resolve customer issues quickly. Join Meesho to initiate impactful purchaser relationships and contribute to a growing e-commerce environment.
Responsibilities Meesho Jobs
- Serve as the number one technical liaison for Meesho’s out-of-doors partners, addressing inquiries associated with integrations, reporting, and utilization insights.
- Collaborate with product and engineering groups to diagnose technical problems, put into effect laptop virus fixes, and optimize API performance overall. Meesho Jobs
- Provide guidance and documentation on platform skills, excellent practices, and system configurations.
- Analyze consumer utilization data to become aware of pain factors and endorse solutions to encourage adoption and satisfaction.
- Conduct onboarding classes and technical schooling for partners, ensuring seamless integration with Meesho’s systems.
- Monitor each day gadget fitness and control incident escalations directly, retaining provider diploma agreements.
- Create internal knowledge articles and update considerable running strategies (SOPs) for common technical problems.
- Actively participate in companion feedback loops and advocate for product improvements or characteristic requests.
- Track and document key metrics that incorporate response time, problem selection rate, and accomplice pride ratings.
- Continuously studies Meesho’s product updates and industry inclinations, sharing insights to energy technical excellence at some stage in groups. Meesho Jobs
Who Can Apply?
- Fresh graduates (zero–2 years) from B.E., B.Tech, MCA, or equivalent, preferably in Computer Science, IT, Electronics, or related fields.
- Strong technical data of APIs, JSON/XML, SQL, and debugging methodologies. Experience with programming languages like Python or Node.js is a plus.
- Excellent analytical, trouble-solving, and communication talents to articulate a technical mind to non-technical audiences.
- Customer-centric mindset with the functionality to empathize, troubleshoot, and solve partner problems successfully.
- Ability to control multiple issues simultaneously whilst keeping accuracy and clarity nice.
- Comfortable operating for the duration of agencies in a quick-paced, facts-driven environment and adapting to changing client wishes.
- Willing to paintings in Bangalore or other Meesho hubs and open to rotational shifts if required.
- Demonstrated initiative through personal tech initiatives, hackathons, or internships is a bonus.
- Ideal for people who experience solving client annoying situations and raising product research via collaboration and technical information.
Why Apply?
This function at Meesho is a terrific launchpad for professionals seeking to aggregate technology with client-centric work. You’ll gain hands-on experience in solving real-world integration disturbing situations, enhance your abilties in APIs and data analysis, and increase under mentorship interior an unexpectedly scaling startup.
Meesho’s undertaking-pushed way of life, performance-pushed surroundings, and opportunity to work with numerous, high-growth partners provide a totally precise platform to form your career. Joining as a Customer Success Engineer – I affords ownership, impact, and clean paths for improvement in product, engineering, or companion-managing roles.
Apply Now:- Click here
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