Tech Mahindra 2025 | Apply Here

Tech Mahindra is a major worldwide IT and consulting business enterprise that’s a part of the Mahindra Group. Headquartered in Pune, it operates in over ninety nations with a strong crew of more than 148,000 specialists. The organization offers an extensive range of offerings like IT consulting, software development, cloud solutions, AI, cybersecurity, and enterprise method outsourcing. Tech Mahindra works with over 1 two hundred customers, which include Fortune 500 corporations. Under the leadership of CEO Mohit Joshi, it specializes in increasing its presence in the banking and finance sector. Known for innovation and consideration, Tech Mahindra is supporting organizations in digital transformation with self-assurance.

• Company:- Tech Mahindra
• Job Type:–  Full Time, Permanent
• Salary:-  3-3.75 Lacs P.A.
• Work Mode:- WFO
• Experienced:- 0 – 5 Years
• Location:- Bengaluru
• Qualification:-  Graduation Not Required

Job Description:- Tech Mahindra

Are you someone who enjoys helping humans and making their day brighter through easy communication? We’re searching out enthusiastic, consumer-friendly individuals to enroll in our worldwide voice resource organization. In this characteristic, you may be coping with calls from global clients, making sure they get clear and beneficial responses to their queries. Whether it’s far about a product, company, or popular help, your focus is probably on developing an easy and extraordinary experience for each patron you communicate with.

You’ll play a key function in resolving customer problems quickly and professionally, even as you preserve a well-mannered and knowledgeable tone. Your ability to speak English—both spoken and written—is important. You’ll additionally need to be an incredible listener, patient, and a person who actually enjoys interacting with people. Even if you’re simply beginning your career or have as many as five years of experience in BPO voice processing or a comparable customer service function, we welcome you to apply.

This is a group-pushed environment where collaboration is a subject. You’ll be jogging carefully along with your colleagues to achieve daily goals and ensure client pleasure. Since our customers are placed in fantastic time zones, the method requires flexibility to work in rotational shifts, which incorporates night shifts.

If you’re looking for a function that values empathy, communication, and teamwork—and offers you the threat to develop while making a real difference in someone’s day—we’d love to meet you.

Key Responsibilities and Requirements:- Tech Mahindra

• Answer global customer calls with staying power, professionalism, and a beneficial mindset.
• Resolve purchaser queries honestly and speedily, ensuring they feel heard and supported.
• Share accurate, clean-to-recognize records about products and services.
• Work intently along with your team to achieve shared daily and weekly goals.
• Keep clear and prepared statistics of patron interactions and phone info.
• Communicate optimistically in English—both in speaking and writing.
• Listen actively to understand patron issues and offer thoughtful answers.
• Stay bendy and open to running in rotational shifts, including night shifts, as needed.

Preferred skills:- Tech Mahindra

• Inbound Voice Support
• International Voice Process Handling
• Customer Service Excellence
• BPO Customer Support
• Voice-primarily based Customer Assistance
• International Call Center Experience
• BPO Voice Process Knowledge
• Customer Care and Query Resolution
• Strong Voice Communication Skills

About Company:- Tech Mahindra

We are a dynamic and consumer-focused company committed to handing over remarkable enterprise system outsourcing (BPO) offerings across the globe. With a strong presence inside the worldwide voice assist enterprise, our venture is to assist clients build meaningful relationships with their clients through green, empathetic, and terrific service.

Over the years, we’ve grown into a reliable associate for agencies throughout sectors of e-commerce, telecom, banking, healthcare, and technology. Our power lies in our human beings—we consider that an amazing provider starts with an inspired and well-supported team. We foster a collaborative and inclusive work subculture in which thoughts are valued, studying is endorsed, and growth is a shared aim.

At the heart of our operations is a latest touch center infrastructure powered by the modern-day era and a robust, satisfactory control system. Our groups work around the clock to ensure 24/7 help for global customers, making flexibility and professionalism part of our ordinary rhythm.

We’re proud to provide more than simply jobs—we provide professional journeys. From complete education applications for freshers to management opportunities for skilled specialists, we help our personnel at every step. Whether you’re just beginning out or seeking to take your customer service career to the next level, we offer the surroundings, tools, and aid that will help you succeed.

As we strive to enlarge our global footprint, we stay grounded in our middle values: consumer first, integrity, teamwork, and non-stop development. If you’re enthusiastic about creating a difference via great service, we’d love a good way to be part of our journey.