Openings for Walk in interviews in Gurgaon are now available for enthusiastic and career-focused applicants. This is an incredible possibility to enroll in a reputed enterprise offering growth, ability improvement, and a supportive work environment. Candidates with sturdy conversation competencies, customer service orientation, and a willingness to learn are encouraged to apply. Freshers and skilled specialists are welcome. Interested candidates have to convey their updated resume, valid ID, and relevant documents. The organisation offers aggressive advantages and career advancement opportunities. Don’t miss these thrilling Openings Walk-in Interview in Gurgaon—stroll in and take a step toward constructing a successful career.

- Company:- IGT Solutions
- Qualification:- Any Specialization
- Job Type:– Full Time, Permanent
- Salary:- 2-3.25 Lacs P.A.
- Work Mode:- WFO
- Experienced:- 0 – 3 Years
- Location:- Gurugram
Job Description:- Openings Walk in Interview in Gurgaon
We are searching for a committed, professional, and detail-oriented Customer Care Representative to join our group, which specializes in providing outstanding customer support for the credit card procedure. This role is centered on dealing with patron calls and making sure each interaction is managed with empathy, accuracy, and professionalism. The position requires responding to customer queries, clarifying doubts, and providing complete answers associated with credit card services. You will deal with questions on account info, transactions, billing statements, and payments, in conjunction with helping in card activation, blocking, or dispute resolution. Every interplay ought to aim to construct trust and ensure patron delight at the same time while following agency suggestions and high-quality standards.

As a part of our customer care crew, you will be expected to listen carefully to each patron’s concern, discover their desires, and reply in a way that is both beneficial and reassuring. This consists of keeping up-to-date records of each conversation in the gadget and ensuring timely follow-up on any pending topics. Your ability to remain calm under pressure, adapt to one-of-a-kind client personalities, and clear up issues correctly can be key to fulfillment in this function. The role also includes retaining compliance with internal procedures and industry guidelines, in particular while coping with touchy patron information.
We welcome people who’ve sturdy verbal exchange skills, a wonderful mindset, and an authentic ardour for helping people. While previous experience in customer service or BPO environments—in particular in the banking or credit card sector—is a bonus, it is not mandatory. We provide training to make certain you are equipped with the proper gear and information to excel. This is an opportunity to be part of a supportive, growth-focused place of work wherein your contribution will, without delay, affect patron satisfaction and pleasure.
Key Responsibilities and Requirements:- Openings Walk in Interview in Gurgaon
- Handle inbound and outbound client calls related to credit score card offerings with professionalism and courtesy.
- Provide accurate information concerning account statistics, transactions, billing statements, and payment queries.
- Assist customers with card activation, blocking requests, and dispute resolution.
- Listen carefully to purchaser issues and provide clean, effective solutions.
- Maintain unique and correct facts of all purchaser interactions inside the system.
- Follow up on pending troubles to ensure a properly timed decision and patron satisfaction.
- Adhere to agency rules, compliance pointers, and top-notch necessities.
- Protect client privacy and deal with touchy information securely.
- Achieve overall performance desires, in terms of productivity, high-quality, and customer satisfaction ratings.
- Collaborate with group participants and different departments to remedy complex troubles.
Preferred skills:- Openings Walk in Interview in Gurgaon
- Strong verbal conversation abilities for voice-based processes.
- Experience in BPO operations with a focus on customer interplay.
- Proficiency in handling inbound voice queries.
- Ability to supply remarkable customer service and a hassle-free decision.
- Skilled in offering effective patient care with empathy and professionalism.
- Experience in coping with international voice process interactions.
About Company:- Openings, Walk in Interview in Gurgaon
Our agency is a dependable name in the consumer experience and commercial enterprise method outsourcing (BPO) enterprise, delivering terrific support solutions to clients throughout the globe. With a strong interest in provider excellence, we partner with prominent brands to help them connect to their customers more efficiently, address treatment queries correctly, and assemble long-term relationships based on trust and pride.
We focus on voice and non-voice strategies, catering to industries that include banking, economic offerings, e-commerce, adventure, and telecommunications. Our committed groups are educated to deal with complicated inquiries, offer accurate records, and ensure a clean, seamless experience for each customer. Whether it’s supporting with account information, guiding through transactions, or addressing provider concerns, we approach every interplay with empathy, patience, and professionalism.

Our success comes from our humans. We don’t forget to grow a piece environment that encourages mastering, innovation, and growth. Through comprehensive schooling programs, ongoing talent improvement, and average overall performance-based popularity, we empower our employees to excel in their roles and advance in their careers. We value range, inclusion, and teamwork, knowledge that one’s ideas stimulate creativity and higher problem-solving.
Technologically, we invest in cutting-edge equipment and structures to improve efficiency and ensure data protection. By combining human expertise with superior systems, we can supply quicker resolutions, better patron satisfaction rankings, and measurable enterprise consequences for our clients.
As we continue to amplify our presence and give a boost to our capabilities, our venture remains easy to be the desired accomplice for global consumer engagement offerings. We are devoted to delivering great studies for our clients and their clients, at the identical time as growing widespread profession possibilities for our group contributors.
With us, you aren’t genuinely becoming a member of an organization—you are becoming part of a community dedicated to service excellence, innovation, and boom.
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