- HCL Walk in Drive 2025 Voice Process
- Job Title: Voice Process
- Company: HCL
- Degree: Any Graduate Can Apply
- Salary: INR 3-8/-LPA
- Location: India
- Experience: 0-3 Years of Experience
About HCLTech
HCLTech is a technology leader that provides IT services, BPO, and consulting solutions to customers in various sectors. HCLTech has a workforce across 60+ countries and focuses on innovation, digital transformation, and customer-centric strategies. As one of the top employers in India, HCLTech offers rewarding career options for freshers and the experienced. The HCL Walk-in Drive 2025 for the Voice Process is a perfect opportunity for those who want to make their debut in customer service and communication.
Job Description: HCL Walk in Drive 2025 Voice Process
HCL Walk-in Drive 2025 – Voice Process is a fresher-centric initiative aimed at a vivacious setting where the customer is king. Those hired for this position will engage in both inbound and outbound conversations, provide customer support, solve problems, and thus ensure customer delight.
HCL will provide training to freshers that will help them gain the required skillset for voice-based customer support.
Key Responsibilities: HCL Walk in Drive 2025 Voice Process
Handle inbound and outbound customer calls professionally. Address customer queries accurately and provide resolutions. During customer interactions, maintain a positive, empathetic, and professional approach. Document customer concerns and escalate issues when they go beyond the scope of your access. Guarantee the observance of quality standards, call handling procedures, and service levels. Team up with team leaders and supervisors for your performance improvement. Depending on the business requirements, you may have to work in rotational shifts, including night shifts.
Education and Qualifications: HCL Walk in Drive 2025 Voice Process
- Graduate in any stream (Arts, Commerce, Science, or Engineering).
- Only freshers and recent graduates can apply.
- English verbal and written communication skills must be very good.
- Being able to converse in more languages is a plus.
- Being computer literate and having good keyboarding skills is necessary.
- Experience in customer service is not required; however, it will be considered a plus point.
Benefits and Salary: HCL Walk in Drive 2025 Voice Process
- Good salary that will be in line with other companies in the same sector.
- Lucrative performance-based incentives.
- The organization will implement its learning by doingstrategy through the training program, which is aimed mainly at customer service and communication skills.
- Health insurance and wellness benefits.
- Chances to advance and get promoted in HCLTech.
- Experience of working with international clients and diverse teams.
- Friendly and inclusive work culture.
Documents to Carry:
Those who take part in the HCL Walk-in Drive 2025 – Voice Process shall make sure that they have the following with them:
- Current resume/CV.
- Passport-size photographs taken recently.
- A valid government-issued ID proof is needed (Aadhar card, Passport, Voter ID, Driver’s License).
- Educational certificates and mark sheets (10th, 12th, and Graduation).
- Proof of address and PAN card.
- Work experience certificates (if any).
FAQ
Q1. Who is eligible to apply for the HCL Walk-in Drive 2025 – Voice Process?
Freshers and graduates with good communication skills are eligible.
Q2. Is it necessary to have prior experience?
No, training will be given.
Q3. What is the duration of work?
Staff may have rotational shifts, including night shifts, depending on the client’s requirements.
How to Apply for HCL Walk in Drive 2025 Voice Process?
The interested candidates can go to the HCL Walk-in Drive 2025 at the venue specified along with their documents. Visit the HCLTech official career page to register and get the location details. Turn up at the venue on the given date and time for the walk-in and the interview process.
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