Job Overview Work From Home Jobs in Chennai
Sutherland, a global leader in digital transformation, commercial process management (BPM), and client participation services, is hiring specialists in senior collection for their home work in the recruitment of Chennai 2025. With more than three decades of experience in the delivery of commercial excellence, Sutherland offers professionals the opportunity to work in an international environment, providing end-to-end solutions for all customers around the world.
This role is designed for experienced professionals in international collections and voice processes who want to enhance their career, enjoying the flexibility of distant work. As an expert in the senior collection, you will be responsible for administering customer accounts, promoting timely collections and guaranteeing compliance with organizational policies.
Highlights (Summary)
- Company: Sutherland
- Role: Senior Collection Specialist
- Location: Work From Home (Hiring Office – Chennai)
- Experience Required: 2–7 years in Collections/International Voice
- Salary: ₹2.5–₹5.5 LPA
Key responsibilities
As a specialist in senior collection in Sutherland, their daily tasks will include:
- Open accounts and monitoring accounts assigned for collections.
- Make an outgoing and incoming collection professionally.
- Collect online payments with expiration dates and guarantee timely follow-up.
- Climbing cases of breach or without response to interested teams.
- Preparation and sending of customer statements, letters, and conciliations.
- Identify and solve customer billing problems while maintaining strong customer service.
- Tracking update, SOP maintenance, and reports for audits.
- Acting as a link between customers, sales, billing, and internal departments.
- Improvements of support and participation processes in training and evaluations.
- Acting as a backup for the team leader when necessary.
Eligibility criteria
To request Sutherland’s work-from-home work in Chennai, candidates must comply with the following criteria:
- It must be a graduate in any discipline (preferred trade graduates).
- 2–7 years of experience in international collections or processes is mandatory.
- Strong verbal and written communication skills.
- Open to working in rotating shifts according to commercial requirements.
- Ability to administer collections, customer conciliation, and credit management.
- You must have access to stable Internet connectivity and a work environment without distractions.
Required skills
To succeed in this role, applicants must demonstrate technical and soft skills:
Technical skills:
- Strong knowledge of collections processes and reconciliation of accounts.
- Competition at MS Excel, MS Word and customer management tools.
- Ability to analyze accounts and prepare reports.
- Understanding compliance, Dunning procedures, and audit processes.
Soft skills:
- Excellent communication and interaction skills.
- Strong problem-solution skills.
- The ability to work independently and in a team.
- Pay attention to expansion and strong organizational skills.
- Fast book compatibility with the environment.
Salary and benefits
Sutherland offers a competitive salary package that ranges from ₹ 2.5 to ₹ 5.5 LPA, depending on the experience and the skill set. Additional benefits include:
- I work from home with flexible arrangements.
- Incentives based on performance and opportunities for professional progress.
- Access to continuous learning and development programs.
- Inclusive and collaborative work culture.
- Health and well-being benefits according to the company’s policy.
Selection process
The Sutherland work selection process from home work in Chennai 2025 includes the following stages:
- HR detection round
- Voice and communication evaluation
- Type and psychometric test
- Versant test
- Final round with operations/team leadership
Candidates must carry an updated curriculum, identity proof (AADHAR card, bread card), and educational documents at the time of interviews if necessary.
Application process
Interested candidates can request online through the official Sutherland Career page or trusted work portals. After requesting, the preselected candidates will be contacted for more rounds.
Steps to apply:
- Visit the official Sutherland Career portal.
- Look for “Sutherland work from home jobs in Chennai 2025″.
- Register and believe your profile.
- Upload your updated curriculum.
- Send your application and wait for the confirmation of the recruitment equipment.
FAQ: Sutherland Recruitment
Q1: Who can request Sutherland’s work-from-home work in Chennai?
A: Graduates with 2-7 years of experience in international collections and voice processes.
Q2: Is this a permanent work role from home?
A: Yes, the role is totally remote with flexibility based on commercial requirements.
Q3: What salary pack does Sutherland offer?
A: Depending on experience, the experience varies from ₹ 2.5 to ₹ 5.5 LPA.
Q4: What are the working hours?
A: Employees must be open to rotational changes within a 24/7 environment.
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