Job Overview: Sutherland Walk-in Interviews
Sutherland is running a mega walk-in interview in Hyderabad for the roles of International Voice Is and non-voice process, one of the world’s leading business processing (BPOs) and digital transformation companies. The campaign will run from 13 to 17, 2025, from 10:30 am to 3:00 pm. Sutharland, Divya Shri Building, Lanco Hills Technology Park, Hyderabad. This is an excellent opportunity for new and experienced candidates (0-3 years) in which the best English communication skills are to start or enhance their career in the customer service industry.
Highlights (Summary)
- Company: Sutherland Global Services
- Role: International Voice & Non-Voice Process
- Experience: 0–3 Years
- Location: Hyderabad
- Salary: ₹2.5 – ₹3.25 LPA
Eligibility Criteria
- Education: Both students and graduates can apply.
- Experience: 0–3 years in international voice/non-voice processes.
- Location: 25 km from Hyderabad. Candidates living within a radius are eligible.
- Work Mode: Just work from Office Fissure (non-virtual/function from home).
- Shift: Shift (24/7) rotating with a 5-day work week.
- Communication Skills: Flow is mandatory in English.
Other Requirements:
- People who will join immediately are chosen.
- Not worth chasing students and external candidates.
- Candidates must be comfortable with rotating shifts.
Key responsibilities
- Handle the incoming and outgoing calls of international customers (USA, Dubai, etc.).
- Provide production and service support or technical problems through Calls or Chat.
- Maintain customer satisfaction through effective communication and rapid problem-solving.
- Record customer interactions and maintain accurate documents.
- Increase unresolved issues in higher sections as needed.
- Follow the exhibition matrix, quality standards, and compliance guides.
- Deliver a high-quality customer experience when managing multiple tasks effectively.
Required Skills:
Technical skills:
- Basic Knowledge of Customer Service Tools and CRM platform.
- Familiarity with email, ticketing systems, and data entry handling.
- Ability to solve basic technical problems.
Soft skills:
- Excellent oral communication in English.
- Strong hearing and skills to solve the problem.
- Patience, empathy, and adaptability to different personalities of consumers.
- Time management and multitasking skills.
- Team-oriented mentality with a positive attitude.
- Availability of working flexible hours, including night shifts.
Salary and benefits
- Salary Series: L 2.5 LPA – 25 3.25 LPA (based on experience).
- Type of Employment: Full-time, permanent.
Benefits and Benefits:
- A two-dimensional cab facility is available for the Night Shift (within 25 km).
- Opportunities for professional development and internal B -promotion.
- Professional training and skills development programs.
- In contact with international customers and corporate communication.
- Auxiliary and incorporated work culture.
Selection process
- HR interview: Initial screening and evaluation of communication skills.
- Evaluation Round: Logical, communicative, and technical evaluation.
- Operations Round: Final discussion with the process team.
Note: Virtual interviews are not allowed. Candidates must personally attend the Hyderabad office.
Application process
- Prepare two copies of your updated resume.
- Mention “HR ” at the top of your resume.
- Visit between October 13 and 17, 2025, from 10:30 a.m. to 3:00 p.m.
Sutherland, 7th Floor, Divya Sree Building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana – 500089. - Carry your Aadhar card and necessary identification proofs.
- Please contact HR before the interview to schedule and confirm.
Important: Sutherland never requests payments or favors for job opportunities.
Frequently Asked Questions
Q1. Who can apply for the Sutherland V Walk-in in Hyderabad 2025?
Welcome to applying first-year students and candidates who have 3 years of experience in Voice Is/Non-Voice Processes, who have strong English communication skills.
Q2. Is this work from the facility of this house?
No, this is an opportunity to work with Office Fissure in Hyderabad.
Q3. What are the dates and times of the interview?
Walk-in Tour will run from October 13 to 17, 2025, from 10:30 am to 3:00 pm.
Q4. Is transportation provided?
Yes, a round-trip taxi service is available for the night shift within a radius of 25 km of the Office.
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