- Company:- Accenture
- Qualification:- Any Graduate/Postgraduate
- Job Type:- Full Time, Permanent
- Salary:- 2.6 LPA
- Work Mode:- WFO
- Experienced:- 0 – 1 Years
- Location:- Bengaluru
Accenture Jobs for Freshers
Accenture Jobs for Freshers offer a great opportunity to start their career with a global leader in technology and consulting. Fresh graduates can detect roles in digital, cloud, and professional operations, gaining experience and guidance from industry experts. In the Extense, you will work on innovative projects, learn state -of -the -art equipment, and cooperate with diverse teams that give importance to your unique perspective. The company offers structured training, mentorship, and career development opportunities, which help you build lifelong skills. To be involved in Excent Jobs for Freshers means starting a journey where learning, development, and innovation are handed down.
Job Description:- Accenture Jobs for Freshers
In Excent, we are looking for freshers to join our customer aid team, where you will play an important role in giving an excellent service experience. In this role, you will be aligned with the vertical with our customer aid and will work on addressing grievances to manage and solve questions, handle escape and ensure customer satisfaction. You will also be responsible for closing tickets and issues within the SLA defined to ensure timely and effective solutions.
Candidates with strong communication skills, good typing speed, and chat or email support will thrive here. As part of a professional team, you will come in contact with various platforms and technologies running modern contact centers. This role requires the ability to remain calm under pressure while providing adaptability, teamwork, and quality service.
As a new employee, you will receive proper guidance, clear instructions for tasks, and advice from experienced supervisors. While your responsibilities will be concentrated and supervised, your job will contribute to increasing customer relationships and overall service quality. This condition may need to work in rotational innings. If you are learning, adaptable, and committed to offering extraordinary customer service, then it is a great opportunity to start your career with Anxator.
Key Responsibilities and Requirements:- Accenture Jobs for Freshers
- Manage and solve customer questions in chat, email, or non-OOIS processes.
- Handle the escape and provide an exact resolution on time.
- Stop tickets and complaints within the SLA deadline.
- Cooperate with team members and supervisors to meet service goals.
- Follow the guidelines and instructions given while working on daily tasks.
- Contribute as a member of a personal team with accountability for your work.
- Favorable to rotational innings and dynamic service environment.
Preferred skills:- Accenture Jobs for Freshers
- Strong typing and chat support skills.
- The ability to remain calm and solve problems under pressure.
- Good communication and customer-handling capabilities.
- Experience or interest in non-vehicle or semi-vehicle BPO processes.
- The ability to handle growth with patience and professionalism.
- Flexible and adaptable team players.
Benefits & Perks
- Free office cab or shuttle facilities for easy traffic.
- Cafeteria at the site with quality food options.
- Health insurance coverage for you and your family.
- Access to an office gym to maintain your fitness.
- Job-related training and soft skill development program.
- Professional degree assistance to support your learning journey.
FAQs
Q1. Who can apply for this role?
Fresh graduate characters with good communication and typing skills are.
Q2. What kind of process is this role?
This includes chats, emails, and non-violent procedures with occasional voice or semi-oois support.
Q3. Will I get training as a fresher?
Yes, the acture provides jobs and soft skill training to help you succeed.
Q4. Is it necessary to work shifts?
Yes, this role may need to work in rotational innings.
Q5. Are development opportunities available?
You will gain valuable customer service experience with opportunities to grow in advanced roles within the acture.
About Company:- Accenture Jobs for Freshers
Accenture is a global professional services leader that is recognized for its innovation in digital, cloud, and security. With unmatched expertise in more than 40 industries, we provide services in strategy, counseling, technology, interactive, and operations. Powered by the world’s largest network of advanced technology and intelligent operating centers, our work is inspired by a mixture of human simplicity and state -of -the -art technology.
With over 514,000 professionals worldwide, Accenture serves customers in more than 120 countries, which helps them to embrace change, improve performance, and create long-term value. What makes Accenture unique is its own culture of learning, cooperation, and inclusion. We focus not only on business results, but also on the creation of shared success for our people, customers, partners, and communities.
For freshers, Extense provides structured training, career development opportunities, and an auxiliary task environment that gives importance to your skills and curiosity. It is just more than a job – it is the beginning of a rewarding journey.
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