Amazon Hiring Freshers: Amazon is hiring for a Quality Specialist (Non-Tech) role in Bangalore, offering work-from-office opportunities. Ideal candidates should have 0 to 3 years of experience. The role involves ensuring quality standards, monitoring processes, and identifying areas for improvement to enhance customer experience and operational efficiency.
- Job Description: Amazon Hiring Freshers
- Company: Amazon
- Location: Bangalore
- Experience: 0 to 3 years
- Salary: ₹2.5-4 Lacs per annum
- Employment Type: Full-time, Permanent
About Company:
Amazon is an international technology and e-trade leader, founded with the aid of Jeff Bezos in 1994. Known for its significant online market, Amazon offers merchandise ranging from books and electronics to groceries and streaming services. The company also operates in cloud computing (Amazon Web Services), synthetic intelligence, and logistics. With a focal point on innovation, Amazon revolutionized retail with functions like one-click ordering and Prime memberships. It is committed to client-centricity, sustainability, and a non-stop boom across diverse industries globally.
Amazon Hiring Freshers Job Description:
As a Transportation Quality Specialist, you will experience the impact of your work across different engineering and operations groups, which will give you a broad perspective of the operations involved in last-mile logistics. The role requires quick learning and the ability to handle tasks involving data accuracy, technology gaps, and operational efficiency.
Roles and Responsibilities:
Manual Audits & Issue Resolution: Follow Standard Operating Procedures (SOPs) to conduct manual audits of transportation records. Identify and remedy any exceptions or outliers based totally on audit findings. Ensure the corrections you carry out lead to smooth, a-hit deliveries.
Pattern Identification & Process Improvement: Identify rising styles for the duration of audits and actively contribute to manner and application improvements.
Timely Response & Escalation: Provide timely responses to inner stakeholders for associated tasks. Ensure that each conversation is apparent, concise, and meets the specified Service Level Agreements (SLAs). If essential, boost any unresolved problems to the applicable groups or owners according to the pre-decided escalation approaches.
Record Maintenance: Maintain correct information of daily paintings, ensuring that each tracker or workflow gear is updated often. Proper report maintenance ensures the transparency of strategies and allows for easy monitoring of overall performance metrics.
Meet Performance Metrics: Strive to meet key commercial enterprise metrics and goals, which include but are not confined to SLA adherence, productiveness, first-class, and usage benchmarks.
Collaboration & Growth: Work collaboratively with other group contributors to contribute to the general growth and success of the crew. Support group projects and provide inputs for improvement.
Skills Required:
Operations Expertise: Experience in operations, especially in BPO or non-voice strategies, is tremendously beneficial. A fundamental knowledge of manner management and workflow optimization will assist in coping with duties efficiently.
Analytical Skills: You should have an eager eye for elements, with the potential to discover styles and outliers in huge fact sets. Analytical abilities can be critical for carrying out audits and suggesting improvements primarily based on findings.
Communication Skills: Strong verbal exchange capabilities (both verbal and written) in English are vital for effective stakeholder interaction and problem resolution. Clear communication is important in making sure easy operations.
Technical Proficiency: Basic expertise in Microsoft Office merchandise (Excel, Word, PowerPoint, etc.) is needed, as you’ll be managing records, making ready reviews, and speaking findings through that equipment.
Problem-Solving Abilities: You ought to be capable of perceiving problems fast and amplifying them as it should be. You should also have the capability to make contributions to solutions and improvements to current tactics.
Basic Qualifications:
- A Bachelor’s degree in any discipline is required.
- Proficiency in Microsoft Office products and applications is a must.
Benefits at Amazon:
Comprehensive Health Plans: Amazon gives medical, dental, and imaginative and prescient insurance for personnel and their families.
Retirement Savings Plans: Employees have get right of entry to 401(okay) plans with organisation in shape and financial planning resources.
Career Development: Amazon gives training, ability development programs, and opportunities for inner mobility to guide the worker boom.
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