Assistant Service Manager- Automobile in TATA Motors /Exp. 1 yrs/July 2024
Overview: – Join our crew as an Assistant Service Manager at our TATA Car Dealership. You’ll oversee daily carrier operations, ensuring efficient order processing and excessive customer delight. Responsibilities include dealing with body of workers, managing purchaser inquiries, and ensuring well timed carrier shipping. The ideal candidate will have three-5 years of automobile carrier experience, strong leadership capabilities, and a client-centered method. A background in car era or business management is favored.
Salary :- ₹30,000.00 – ₹35,000.00 per month
Company Name :-Tata Motors Service Center
Experience :- 4 years
Qualification :- No Degree Mentioned
Job Type :-Full–time
Job Description:-
As an Assistant Service Manager at our TATA Car Dealership, you may be the first component of touch for customers, greeting them in a nice and well timed manner and amassing important automobile data. You will conduct take a look at drives with clients to diagnose troubles or refer the automobile to a test technician. Review company facts, test out cars, and advocate extra offerings as wanted. You can even installation the purchaser’s charge method.
Assistant Service Manager at our TATA Car Dealership In addition, you can placed into effect workflow techniques based totally on path from the General Manager, supervise personnel of their every day duties, offer assist in escalated purchaser conditions, and manipulate common workflow to make sure efficient operations. Strong customer service, manipulate, and organizational abilities are crucial for success on this function.
Key Skills for Assistant Service Manager:
1. Customer Service Excellence:
- Communication Skills: Ability to have interaction with customers in a pleasant, expert way, addressing their worries and presenting clean reasons Assistant Service Manager at our TATA Car Dealership.
- Problem-Solving: Proficiency in resolving patron problems and escalations correctly and successfully.
2. Technical Knowledge:
- Automotive Expertise: Strong know-how of car systems, diagnostics, and restore strategies to appropriately confirm and propose services.
- Service History Analysis: Assistant Service Manager at our TATA Car Dealership Capability to study and interpret automobile carrier histories and find out more service wishes.
3. Leadership and Supervision:
- Team Management: Skills in supervising and guiding provider personnel, making sure obligations are completed efficiently and according with dealership necessities.
- Training: Ability to educate and mentor institution individuals, improving their abilties and performance.
4. Organizational Skills:
- Workflow Management: Efficiently manage and optimize each day provider department operations and workflow.
- Time Management: Proficiency in prioritizing duties and managing time to fulfill carrier branch dreams .
5. Customer Relationship Management:
- Customer Engagement: Ability to construct and hold remarkable relationships with customers, ensuring high degrees of pride and repeat organization Assistant Service Manager at our TATA Car Dealership.
- Payment Processing: Skills in handling and organizing client price strategies correctly.
6. Administrative Proficiency:
- Record Keeping: Competence in preserving accurate carrier statistics and dealing with administrative responsibilities related to provider operations.
- Reporting: Ability to prepare and overview reviews on issuer overall performance and purchaser comments.
Benefits of the Assistant Service Manager Role:
1. Competitive Compensation:
- Salary Package: Attractive earnings with typical overall performance-primarily based incentives and bonuses.
- Financial Benefits: Opportunities for extra time pay and exclusive economic rewards primarily based mostly on overall performance.
2. Health and Wellness:
- Medical Insurance: Comprehensive fitness, dental, and imaginative and prescient coverage plans for you and your family.
- Wellness Programs: Access to properly-being obligations, inclusive of health screenings and health packages.
3. Career Development:
- Training and Development: Continuous studying possibilities via professional improvement packages and schooling durations.
- Career Growth: Clear pathways for profession improvement inside the dealership and the wider automotive industry.
4. Work-Life Balance:
- Flexible Scheduling: Support for artwork-existence stability with flexible running hours and scheduling options.
- Paid Time Off: Generous holiday days, sick leave, and private days.
5.Employee Perks:
- Vehicle Discounts: Discounts on vehicle purchases and carrier for employees and their households.
- Employee Recognition: Programs to understand and praise wonderful overall overall performance and contributions.
6. Positive Work Environment:
- Team Culture: A supportive and collaborative paintings lifestyle that fosters teamwork and private increase.
- Workplace Safety: Commitment to maintaining a secure and healthful paintings environment for all employees.
Why Apply for Assistant Service Manager at TATA Car Dealership:
As an Assistant Service Manager at our TATA Car Dealership, you will play a key position in turning in first-rate customer service and making sure smooth each day operations in the carrier branch. This position gives the hazard to develop your leadership abilities, paintings with advanced automotive technology, and drive process upgrades. You’ll experience a competitive earnings, complete health blessings, and possibilities for profession growth inside a good company. Join us to be a part of a supportive crew, gain treasured industry revel in, Assistant Service Manager at our TATA Car Dealership and make a contribution to delivering terrific provider to our valued customers.
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