Barclays Job Openings: Barclays is hiring a Team Manager liable for overseeing a team, ensuring overall performance dreams are met, and riding operational efficiency. The role includes coaching, developing crew members, and fostering superb painting surroundings. Candidates should have robust management talents, communique capabilities, and experience in crew management.
- Job Description: Barclays Job Openings
- Job Title: Team Manager
- Company: Barclays
- Location: Noida
- Experience Required: 3 – 7 years
- Employment Type: Full-Time, Permanent
About Company:
Barclays is a worldwide economic offerings provider, based in London, presenting an extensive range of banking services and products. Founded in 1690, it operates across retail banking, company banking, funding banking, and wealth management. Barclays serves hundreds of thousands of customers internationally, with a focal point on innovation, sustainability, and handing over remarkable purchaser reviews. The enterprise is understood for its dedication to variety, inclusion, and moral business practices, aiming to create an effective impact on communities and the economy.
Job Description:
The Team Manager at Barclays leads and develops a patron-centered team, making sure superb provider and enterprise overall performance. Responsibilities encompass coping with day-by-day operations, driving customer satisfaction, reaching targets, and fostering team improvement. The function requires robust management, market insights, and hazard control knowledge to assist commercial enterprise growth and patron consequences.
Key Responsibilities:
Customer Service Excellence:
- Create great patron satisfaction and influence Net Promoter Scores (NPS) through appearing as an envoy for Barclays each internally and externally.
- Establish connections with clients, understanding their desires, and growing business relationships.
Performance Management:
- Set and maintain active performance management standards across the group.
- Inspire colleagues to be commercially minded and gain goals by way of measuring overall performance frequently.
Business Operations and Planning:
- Run the everyday operations of the commercial enterprise, utilizing inner and outside insights to create powerful commercial enterprise plans.
- Evaluate enterprise decisions to support customers’ economic needs and make sure lengthy-term sales increase.
Market Research:
- Stay informed approximately market tendencies, aggressive landscape, and regulatory changes to perceive opportunities.
- Implement strategies to conform to these traits, making sure the commercial enterprise remains in advance inside the market.
Resolution Culture and Customer Advocacy:
- Cultivate a resolution lifestyle wherein each leader and associate are client advocates.
- Empower colleagues to address purchaser requests effectively in the beginning contact.
Team Development:
- Build and nurture an empowering environment that promotes teamwork and collaboration.
- Support and expand the expert increase of the team by way of supplying steering and allocating work.
Risk and Compliance:
- Take responsibility for dealing with dangers and strengthening controls associated with your paintings.
- Ensure that paintings align with relevant rules, guidelines, and codes of behavior.
Required Skills and Qualifications:
Education:
- UG: Any Graduate
- PG: Any Postgraduate
Experience:
- 3 to 7 years of relevant experience in managing teams, particularly in a customer-focused or service delivery role within the financial services industry.
- Proven experience in leading teams to achieve operational goals and business performance targets.
Technical Skills:
- Strong expertise in customer support ideas and operational frameworks.
- In-intensity information on monetary services, marketplace trends, and regulatory requirements.
Leadership and Communication:
- Strong leadership competencies with the capability to encourage and increase others.
- Excellent communique and interpersonal capabilities to build relationships with both internal and outside stakeholders.
Problem Solving:
- Ability to evaluate complex conditions and make informed decisions based on factual statistics.
- Skilled in figuring out solutions and resolving troubles correctly.
Team Development:
- Experience in handling, mentoring, and coaching groups to decorate their performance and capabilities.
Benefits at Barclays:
Competitive Salary and Bonuses: Barclays offers attractive reimbursement applications with overall performance-based bonuses to reward personnel for his or her contributions.
Health and Wellbeing: Comprehensive healthcare plans, inclusive of clinical, dental, and mental fitness help, to ensure personnel’s well-being.
Retirement and Pension Plans: Access to robust pension schemes and retirement financial savings plans to assist personnel in steady their financial future.
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