Genpact WalkIn Drive For Non Voice In Hyderabad. Ideal for freshers and experienced candidates with top verbal exchange abilties and typing pace. Join a dynamic group in a professional environment. Location: Genpact Office, Hyderabad. Don’t leave out this opportunity for career growth. Bring an updated resume and ID proof. Date: [Insert Date].

Position: Non Voice Process Associate
Salary: Not Disclosed by Recruiter
Company Genpact
Location: Hyderabad, Telangana
Qualifications: Any Graduate
Experience: for 0 year(s) of experience
Employment Type: Full-time

Walk-In Detail:

Walk-In Date and Time: 3rd December, 12.30 PM – 1.30 PM

Venue Address: Zoom ID: https://genpact.zoom.us/j/8500638760

ABOUT GENPACT

Genpact is an international professional offerings company that focuses on delivering enterprise transformation via virtual innovation, method information, and area understanding. Established in 1997 as an enterprisee unit inside General Electric, it became an impartial agency in 2005 and is now centered in New York City.

Genpact operates across more than 30 nations, using over one hundred fifteen,000 professionals. The business enterprise makes a specialty off areas which include finance and accounting, supply chain, procurement, analytics, IT services, and customer support. Leveraging advanced technology like synthetic intelligence, system getting to know, and information analytics, Genpact helps groups force efficiency and decorate purchaser stories.

Known for its client-centric technique, Genpact partners with leading worldwide organizations throughout numerous industries, inclusive of banking, healthcare, manufacturing, and retail. With a challenge to transform groups and create sustainable prices, Genpact stays dependent on the chief in commercial enterprise system control and virtual transformation.

Job Description: WalkIn Drive For Non-Voice In Hyderabad

Role Overview:

We are seeking enthusiastic and element-oriented applicants to enroll in our Non-Voice Process crew. As a Non-Voice Process Associate, you may deal with lower back-office obligations and provide e a top-notch guide to clients through a written communique. This is a great opportunity to paint in a dynamic environment, develop abilties in customer support, and develop your career in a reputed agency.

Key Responsibilities:

Data Management:

Process and manage facts accurately in customer systems.
Ensure all data are up to date directly and without mistakes.

Customer Support:

Respond to client queries through electronic mail, chat, or different written communication channels.
Resolve issues efficiently even as retaining professional verbal exchange standards.

Document Verification:

Review and validate documents submitted by clients.
Identify discrepancies and observe escalation protocols.

Reporting and Analysis:

Maintain each day reviews of processed obligations and purchaser interactions.
Provide insights for system improvement to the crew leader.

Team Collaboration:

Work closely with team members to achieve service degree agreements (SLAs).
Actively participate in training and comment periods.

Eligibility Criteria:

Education: Minimum qualification – Bachelor’s diploma in any stream.

Skills:

Proficiency in English (written communique).
Typing velocity of at least 25-30 WPM with excessive accuracy.
Strong interest in element and trouble-solving abilties.
Ability to multitask and meet deadlines.
Experience: Freshers are welcome. Prior revel in a non-voice process or back-office role is a plus.