Job Overview TCS Walk in Drive Indore
Tata Consultancy Services (TCS), one of the main global services and consulting companies, is carrying out an impulse without prior appointment in Indore for the role of customer service executive (no Voice) in Passport Seva Kendra (PSK). This opportunity is designed for candidates who have experience in data entry, data processing, and customer service.
This is an excellent opportunity for graduates seeking to build a career with one of the most reputed organizations in India. With attractive benefits and opportunities for professional growth, this interview without a previous appointment offers a strong entry in the professional service industry.
Highlights (Summary)
- Company: TCS
- Role: Customer Service Executive – Non-Voice
- Location: Indore, Madhya Pradesh
- Eligibility: BA, BBA, BBM, B.Com, B.Sc., BCA with 2 years of data entry experience
- Employment Type: Full-Time, Contractual
Key responsibilities
As a customer service executive (paper without voices), the candidate will be responsible for:
- Manage customer consultations and provide precise information at Passport Seva Kendra.
- Performing data entry and data processing tasks with high precision.
- Guarantee the processing without problems of applications and assistance in the documentation.
- Maintain records and reports updated in line with TCS and PSK standards.
- Management of customer interactions in English and regional languages.
- Deliver excellent customer service and support professionally.
- Coordinating with internal equipment to solve problems related to the service.
Eligibility Criteria
To be eligible for this role, candidates must meet the following requirements:
- At least 2 years of experience in data processing/data input.
- Educational Qualification: BA, BBA, BBM, B.Com, B.Sc. Or BCA (only full-time courses).
- Strong communication and mutual skills.
- Eligibility in English and regional languages.
- Good customer management skills.
- Excellent J Knowledge of a computer with certain writing skills.
- Candidates with technical history (BE, B.Tech, M.Tech, MCA) are not eligible.
- Applicants who participated in the interview with TCS in the last 6 months are not eligible.
Skills Required
To succeed in this role, candidates must have a combination of technical and soft skills:
Technical skills:
- Strong typing and data entry precision.
- Capacity in MS Office Tools (Word, Excel, PowerPoint).
- Familiarity with customer management systems.
Soft skills:
- Excellent communication skills (verbal and written).
- Strong interpersonal skills.
- Problem-solving skills and customer management.
- Ability to work in a team-oriented environment.
- Attention to detail and organizational skills.
Salary and benefits
- Competitive salary package (according to the company’s standards).
- Full-time employment with contractual benefits.
- Opportunity to work at Passport Seva Kendra (PSK) with TCS support.
- Exposure to customer management and service roles without voices.
- Professional growth and future opportunities within TCS.
Selection process
The selection process for this role will include:
- Registration without an appointment at the scene.
- Document detection and eligibility verification.
- Interview round (HR and process-related questions).
- Final selection and issuance of offers to preselected candidates.
Application process
Interested candidates can apply by attending the interview without a prior appointment with the required documents.
Mandatory documents:
- Updated curriculum.
- A photograph of the size of a passport (recent).
- Original and photocopy of the PAN card (mandatory).
- Educational leaves and certificates.
- Previous and current documents related to employment.
Walk-in Interview Details
Venue:
Seva Kendra passport,
2nd floor, Plaza de Oro,
Apollo db City, Japania,
Indore, Madhya Pradesh – 452010
Dates: September 8, 2025, to September 19, 2025 (excluding September 13 and 14).
Times: 9:30 a.m. to 12:00 p.m.
FAQ
Q1: What is the work role for the TCS Walk in Drive Indore 2025?
Answer: The role is Customer Service Executive – without voice at Passport Seva Kendra, Indore.
Q2: Who can request this role?
Answer: Graduates in BA, BBA, BBM, B.com, B.Sc., BCA with 2 years of experience in data entry/data processing.
Q3: Is this a technical role?
Answer: No, this is a non-technical role. The candidates with be/B.Tech/M.Tech/mca are not eligible.
Q4: What documents are required for the interview without a prior appointment?
Answer: curriculum, passport-size photography, bread card, educational certificates, and employment documents.
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