- Job Description for Teleperformance Jobs in Jaipur
- Position: Customer Support Executive / Technical Support Executive
- Company: Teleperformance
- Degree: Any Graduate Can Apply
- Salary: INR 3-7/-LPA
- Location: Jaipur, Rajasthan
- Job Type: Full-Time / On-web internet web page
- Experience: Freshers & Experienced applicants
- Shift: Rotational (Day/Night Shifts)
Company Overview:
Teleperformance, an international chief in client revel in manipulate, gives outsourcing and customer service solutions for the duration of severa industries. With a focal point on supplying first-rate customer service, the commercial enterprise business enterprise emphasizes worker growth, skills improvement, and consumer pleasure.
The Jaipur branch of Teleperformance is perceived for its dynamic artwork surroundings, supplying opportunities to expand careers in customer service, technical help, and enterprise method management (BPM).
Job Responsibilities: Teleperformance Jobs in Jaipur
As a Customer Support / Technical Support Executive, the selected candidates will play a critical function in ensuring exquisite consumer enjoyment by way of addressing queries and resolving troubles efficiently. Below are the important thing obligations:
1. Customer Support:
- Handle inbound and outbound calls, emails, or chats to remedy purchaser queries.
- Assist customers in statistics products or services.
- Provide solutions to patron troubles in a properly timed and expert way.
2. Technical Support:
- Address technical troubles associated with merchandise or software applications via cellular telephone or chat help.
- Troubleshoot hardware/software program software program problems for customers.
- Coordinate with special departments for the selection of escalated technical problems.
3. Documentation and Reporting:
- Maintain correct data of interactions with clients.
- Log customer facts and provider problems in the CRM device.
4. Adherence to Company Guidelines:
- Follow the industrial agency organization’s provider pointers and hints.
- Maintain immoderate necessities of confidentiality and information safety.
- Work in the direction of achieving individual and crew desires.
Required Skills and Qualifications: Teleperformance Jobs in Jaipur
- Education: Minimum qualification – Graduate in any flow into (Undergraduates also can practice primarily based on the position).
- Experience: Freshers are welcome. Prior experience in customer support or technical useful aid is a plus.
- Communication Skills:
Fluency in English and Hindi.
Strong verbal and written communique talents. - Technical Skills: Basic facts about computers and MS Office.
- Problem-Solving Ability: Must be able to address difficult situations with staying power.
- Interpersonal Skills: Ability to paint in a set of surroundings and control strain efficiently.
Key Benefits: Teleperformance Jobs in Jaipur
- Competitive earnings with overall performance are primarily based on total incentives.
- Health coverage and exceptional blessings as constant with corporation policy.
- Paid education durations to assist personnel excel in their roles.
- Career growth possibilities in the business enterprise.
- Employee engagement sports and rewards packages.
Shift Details
Candidates have to be snug jogging in rotational shifts (which include night time time shifts).
Week-off may be furnished on a rotational foundation.
How To Apply for Teleperformance Jobs in Jaipur?
Interested applicants can attend walk-in interviews or examine online through the company’s career portal. During the recruitment procedure, applicants will undergo:
- An initial telephonic interview.
- Face-to-face interviews with HR and crew managers.
- Final onboarding and documentation.
Why Join Teleperformance Jobs in Jaipur?
Teleperformance gives a powerful painting manner of life with possibilities for growth and development. Employees advantage of a global community of information, non-stop studying packages, and supportive painting surroundings. Whether you are seeking to start your profession or discover new opportunities, Teleperformance Jaipur offers a platform for professional improvement.
This function is ideal for humans looking for experience in customer service or technical resource with a reputed international organization.
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