Tide Hiring Business Services Associate | New Opportunity

A Business Services Associate assists with administrative tasks, client communication, and project coordination. Responsibilities include managing schedules, preparing documents, and maintaining databases. They support various departments, ensuring smooth operations and effective client service. Strong organizational skills, attention to detail, and proficiency in office software are essential for this role.

• Job Role: Business Services Associate
• Salary: Not Disclosed
• Location: Hyderabad, Telangana, Remote
• Company: Tide

About Company:

Tide, a UK-primarily based fintech corporation, offers virtual banking services for small and medium-sized corporations. Founded in 2015, it simplifies monetary duties like invoicing, fee management, and banking via its user-pleasant platform. With a mission to empower SMEs, Tide provides clean get admission to financial tools traditionally reserved for large companies. Its crew embodies innovation and dedication to assisting marketers, fostering dynamic painting surroundings. From software program improvement to customer support, Tide offers diverse career opportunities where individuals can contribute to revolutionizing commercial enterprise banking. Join Tide to be part of a transformative adventure reshaping the landscape of economic offerings for SMEs.

Role Overview:

Tide, a leading commercial enterprise monetary platform, is searching for a Business Services Associate in Hyderabad. This remote role includes providing degree 2 help to UK agencies, enhancing their enjoyment of Tide’s products. Key duties encompass solving member troubles, handing over comments, exploring information, and assisting colleagues. Candidates should have super English competencies, experience with CRMs, GSuite, Jira, Excel, and a heritage in finance customer service. Tide gives aggressive salaries, complete fitness and lifestyle insurance, intellectual health help, and flexible operating preparations. Embracing range, Tide values particular views to enrich its subculture and achievement.

Roles and Obligations Of Business Services Associate:

Client Relationship Management:

Building and retaining strong relationships with customers via know-how of their desires, presenting assistance, and making sure delight with the services furnished.

Administrative Support:

Performing various administrative obligations including managing schedules, coordinating meetings, coping with correspondence, and maintaining databases to ensure smooth operations.

Financial Analysis and Reporting:

Assisting in financial analysis, budgeting, and forecasting activities, in addition to making ready reports and presentations to speak financial information to stakeholders.

Project Coordination:

Supporting assignment managers via coordinating undertaking activities, tracking development, and making sure time limits are met, even as additionally figuring out and addressing any issues that could arise.

Research and Analysis: Conducting market research, enterprise analysis, and competitive intelligence to aid commercial enterprise development efforts and decision-making processes, in addition to staying updated on industry trends and nice practices.

Skills Required For Business Services Associate Job in Hyderabad:

A Business Services Associate usually requires a various skill set to excel in their function. Here are the top five abilities.

Communication:

Strong verbal and written verbal exchange capabilities are critical for interacting with clients, colleagues, and stakeholders successfully. This consists of the ability to convey information simply, actively concentrate, and adapt communique fashion as needed.

Customer Service:

Providing remarkable customer support is critical for keeping patron pleasure and loyalty. This involves addressing inquiries, resolving troubles directly, and ensuring clients’ experience is valued at some point in their interactions.

Analytical Thinking:

Business Services Associates frequently need to analyze records, traits, and marketplace situations to offer informed recommendations and guide selection-making strategies. Strong analytical abilities permit them to discover styles, spot opportunities, and mitigate risks.

Organization:

Managing more than one task, cut-off dates, and priorities calls for strong organizational competencies. Business Services Associates should be adept at planning, prioritizing, and executing duties effectively to fulfill goals and deliver outcomes continuously.

Adaptability:

The commercial enterprise landscape is continuously evolving, so adaptability is critical. Business Services Associates want to embrace exchange, quickly learn new approaches or technologies, and pivot strategies as had to accommodate moving priorities and market dynamics.

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