- Capgemini Recruitment for Freshers 2025 – International Voice
- Job Title: International Voice
- Company: Capgemini
- Degree: Any Graduation/Postgraduate
- Salary: INR 2.7 LPA
- Location: Kolkata
- Experience: 0 – 1 Years
- Work Mode: WFO
About Capgemini
Capgemini is a global leader in consulting, technology services, and digital changes. With over 300,000 team members in about 50 countries, the company has been innovating and providing excellence for over 50 years. Directed by its purpose to highlight human energy through technology, Capgemini focuses on the creation of an inclusive and sustainable future.
In India, Capgemini has a strong presence with over 150,000 employees in 13 major cities, including Bangalore, Pune, Chennai, Hyderabad, Kolkata, Mumbai, Gurugram, and more. The company works with customers from diverse industries, which helps them solve complex business challenges using state-of-the-art solutions in the clouds, AI, data, digital engineering, and software platforms.
Capgemini’s work culture is based on cooperation, innovation, and diversity. It is known for continuous learning opportunities, career development, and offering employee benefits that make it one of the most attractive workplaces for new graduates and professionals. With a customer-first approach and strong global partnership, Capgemini remains a reliable brand for converting into a digital age and scale-run businesses.
For freshers, Capgemini provides an exciting environment for learning, growing, and starting a successful career in international processes and IT-competent services.
Job Description: Capgemini Recruitment for Freshers 2025
Capgemini is hiring freshers for the International Voice Process (US shift) roles. This is a great opportunity for graduates who want to make a career in the BPO industry by working with one of the world’s major technology and counseling firms.
As part of the International Voice Process team, you will be responsible for handling inbound and outbound calls from American customers. Your role will include addressing customer questions, providing accurate information, and professionally resolving issues. Since it is a customer-focused role, strong oral communication and fluency in English are necessary.
The situation requires adaptability, quick learning and skills of solving the problem. You will also get jobs and soft skill training, making sure you are well prepared to meet global standards. In the international BPO, candidates with 0 to 1 year of experience are welcome, and new graduates are highly encouraged to apply with excellent communication skills.
If you are looking for a challenging yet rewarding career in a global organization, Capgemini gives you the right platform. With the strong focus on employee growth and career development, the role provides contact for international processes, teamwork, and professional skill-building.
Key Responsibilities: Capgemini Recruitment for Freshers 2025
- Inbound and outbound call handling for American customers.
- Solve customer questions with accuracy and professionalism.
- Maintain high levels of customer satisfaction.
- Follow processes with document call details and diligence.
- Work in a fast-moving, target-driven environment.
Education and Qualifications: Capgemini Recruitment for Freshers 2025
- Graduates (full-time, any stream).
- Freshers or candidates with 0–1 years of BPO experience.
- Excellent English communication skills (spoken and written).
- Desire to work on the night shift.
Benefits and Salary:
- Competitive salary with performance incentives.
- Health Insurance Coverage.
- Free job and soft skill training.
- Cafeteria and office gym features.
- Office cab/shuttle services.
- Child care facility.
- Career growth in a global company.
Documents to Carry
- Start updating again.
- Government ID proof (Aadhaar, PAN, Passport).
- Educational Certificate (10th, 12th, Graduate).
- Passport-shaped photos.
FAQ:
Q1: Who can apply for this role?
Fresh graduation with up to 1 year of excellent English communication skills or BPO experience.
Q2: Are shift timings applicable?
This role is for us for the night shift.
Q3: Is former BPO experience mandatory?
No, freshers are welcome to apply.
Q4: Are development opportunities available?
Capgemini provides career progress, training, and opportunities to transfer to senior roles.
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