Chennai Job Vacancy for Freshers: Sutherland is hiring freshers for an International Non-Voice Process in Chennai. This full-time, work-from-office position gives an exquisite opportunity to construct a career in customer service. Candidates with robust written English capabilities and a passion for customer support are recommended to use it right now.
- Company: Sutherland
- Salary: Not Disclosed
- Location: Chennai
- Qualification: Any Graduate
- Experience: 0-3 years
- Job Type: Full-time
About Company:
Sutherland is a global leader in digital transformation and business system outsourcing, with over 35 years of experience. Operating in more than a hundred and forty countries, Sutherland gives you first-rate client studies via innovative solutions, technology, and a committed staff. The business enterprise partners with Fortune thousand clients throughout industries, together with e-commerce, banking, healthcare, and telecom. Sutherland is known for fostering a human-first way of life that empowers personnel to develop and be successful.
Chennai Job Vacancy for Freshers Job Description:
This role entails assisting worldwide clients through electronic mail and chat support, resolving queries efficiently and professionally. Ideal for candidates with robust written conversation skills, it gives precious publicity to global consumer interactions. It’s a non-voice, paintings-from-workplace position with rotational shifts and first career profession increase possibilities in customer support.
Key Responsibilities:
If you’re thinking about this Chennai Job Vacancy for Freshers, right here’s what you may assume about your everyday obligations:
- Provide spark off and correct responses to purchaser inquiries through e-mail and different non-voice systems.
- Resolve order-associated and product-related troubles for international customers.
- Understand consumer concerns and provide appropriate solutions through the use of described workflows.
- Ensure incredible consumer satisfaction with well-mannered and professional communication.
- Work closely with group leads and high-quality analysts to continuously enhance carrier great.
- Maintain correct documentation of consumer interactions.
Required Skills:
Succeeding in Sutherland Jobs in Chennai needs a hard and fast set of crucial tender and technical talents. Here’s what you’ll need:
- Excellent Verbal and Written Communication Skills in English (ought to have).
- Ability to draft expert, grammatically accurate, and empathetic email responses.
- Good typing pace and accuracy.
- Strong analytical and problem-solving competencies.
- Familiarity with primary laptop packages like MS Office and web-based tools.
- Flexibility to work in rotational shifts and on weekends as required.
Eligibility Criteria / Qualifications:
This Chennai Job Vacancy for Freshers welcomes an extensive variety of candidates. Below are the educational requirements:
- Freshers and applicants with up to 3 years of experience can observe.
- Minimum educational qualification: +2 (Higher Secondary), 3-Year Diploma, or Graduation in any stream (with no active backlogs).
Why You Should Apply for Sutherland Jobs in Chennai?
- Exposure to global customers and worldwide verbal exchange standards
- Work in a multicultural and inclusive workplace surroundings
- Fast-paced getting-to-know-you curve for customer support talents
- Fixed weekly offs and rotational shifts to balance work-life
- Career growth opportunities in one of the pinnacle BPO groups
This is one of the most encouraged Chennai Job Vacancy for Freshers, mainly for those seeking to build a foundation in customer support.
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