Cognizant hiring freshers and skilled applicants in Hyderabad for a Non-Voice role below the Customer Success, Service & Operations branch. This opportunity is right for people searching to begin or grow their careers in the IT Services & Consulting enterprise. As a Non-Voice Associate, applicants might be accountable for backend operations, data control, and providing support through written and verbal communication. Strong attention to detail, simple pc expertise, and appropriate English writing competencies are vital. Whether you are a current graduate or an experienced professional, this position offers a chance to paintings in a dynamic, fast-paced, and supportive environment. Apply now!
Cognizant hiring freshers Overview
- Company:-Cognizant
- Salary:- Not Disclosed
- Qualification:– UG, PG
- Experienced:- 0 – 1
- Work Mode:- WFO/WFH
- Job Type:- Full Time
Cognizant hiring freshers
Cognizant is hiring freshers throughout numerous domains, imparting an extremely good opportunity to kickstart your career with a worldwide IT services leader. This is an ideal role for current graduates keen to benefit from and revel in fields like IT, customer service, virtual operations, and fact offerings. Freshers will acquire schooling, paintings on real-time projects, and be mentored by experienced specialists. Strong communication competencies, a willingness to study, and simple computer knowledge are crucial. Whether you are from a technical or non-technical heritage, Cognizant’s more energizing roles offer a terrific platform for professional growth and gaining knowledge of. Don’t miss this opportunity—apply now and grow with Cognizant!
About the Role
Cognizant is hiring for a Non-Voice Customer Support Role in Hyderabad, providing an exciting entry point for freshers and experienced candidates into the IT offerings and consulting enterprise. This role is targeted at backend operations, data entry, documentation, and handling patron queries via chat or electronic mail. It is a non-technical function that doesn’t require voice-primarily based communique but needs accuracy, written communication capabilities, and attention to detail. Candidates will be a part of a high-performing group that supports global clients. It’s an exquisite opportunity for people who need to paintings in a dependent, process-oriented, and dynamic corporate environment.
Responsibilities Cognizant hiring freshers
- Handle customer support requests through email or chat structures in a timely and professional way.
- Process transactions and resolve troubles associated with client accounts or services.
- Maintain fact accuracy in internal systems and make sure service-level agreements (SLAs) are met.
- Perform documentation and everyday file updates on assigned obligations.
- Coordinate with internal departments to amplify and remedy complicated queries.
- Analyze routine troubles and offer insights to beautify the aid system.
- Follow fashionable operating techniques and adhere to agency tips.
- Maintain confidentiality of patron statistics and uphold statistics privacy requirements.
- Meet great benchmarks and productivity targets set by the team leads.
- Participate in team conferences and make contributions to non-stop improvement initiatives.
This role performs a crucial component in delivering top notch assist services to Cognizant’s worldwide purchasers, making sure purchaser delight and operational excellence.
Who Can Apply?
This possibility is open to freshers and experienced applicants who’ve a robust command of written English and are cushty operating in a non-voice customer support function. Graduates from any discipline (B.A., B.Sc., B.Com., BBA, BCA, and so on.) are eligible to apply. Candidates with up to 2 years of revel in in lower back-workplace operations, e-mail/chat guide, or statistics access are also welcome.
Basic computer talent, which includes knowledge of MS Office equipment and typing accuracy, is essential. The perfect candidate ought to own robust analytical thinking, attention to detail, and the ability to follow predefined processes. Those who are open to rotational innings and are working in a fast-paced book environment will thrive in this role. Cognizant hiring freshers
Additionally, candidates must be primarily based in or inclined to relocate to Hyderabad and have to be available for instant joining. If you’re a brief learner, keen to increase new competencies, and interested in starting your career inside the IT service enterprise, that is a splendid platform. Preference might be given to those with true interpersonal competencies and a client-centric mind-set.
Why Apply?
Joining Cognizant in this Non-Voice position presents freshers with a robust basis within the IT provider industry. The agency gives exceptional mastering opportunities, established education, and professional growth in a supportive work subculture. You’ll benefit from valuable experience working with worldwide customers, enhance your communication and analytical skills, and acquire mentorship from experienced specialists. Cognizant hiring freshers
With performance-based total incentives and long-term professional prospects, this function is ideal for those looking to set themselves up in a multinational environment. If you’re looking for a solid, boom-oriented task with one of the top worldwide IT businesses, observe now and jumpstart your career at Cognizant.
Apply Now:- Click here
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