Job in Indore for Freshers. Are you looking to start your career with one of the IT and BPO service companies in the world? This is your chance! Cognizant is hiring first-year students in Indore and Kolkata for the role of Customer Service Executive in 2025. This is an excellent opportunity for graduates passionate about communication, problem-solving, and customer service to begin their professional journey with a global leader.
Cognizant is known for offering world-class customer attention, IT solutions, and commercial processes services worldwide. Joining the team as a customer service executive will allow you to work in a dynamic environment, develop your communication skills, and obtain exposure to international processes.
Job Details – Cognizant Freshers Hiring 2025
- Company: Cognizant
- Role: Customer Support Executive (International Voice Process)
- Location: Indore & Kolkata
- Qualification: Graduates only (Any stream)
- Experience: Freshers only
- Employment Type: Full-time, Permanent
Key Responsibilities
As a Customer Service Executive in Cognizant, your main responsibility will be to guarantee customer satisfaction by resolving complaints and providing a first-level service. Some of the daily tasks include:
- Management of customer consultations through the international voice process.
- Provide precise information, solutions, and support for customer concerns.
- Maintain professional communication in English during all interactions.
- After the protocol of the company and the customer service guidelines.
- Manage climbs and guarantee the timely resolution of problems.
- Work in rotational changes and adhere to programming commitments.
- Collaborating with internal teams to improve customer experience.
Skills and competencies are required
To succeed in this role, candidates must have:
- Excellent oral and written communication skills in English.
- Good skills to solve problems and provide customer service guidance.
- The will to work in rotational shifts, including night shifts.
- Strong interpersonal skills with a positive attitude.
- Ability to adapt rapidly in a dynamic and rapidly changing environment.
- Basic knowledge of the computer and writing skills.
Eligibility criteria
- It must be a graduate in any discipline (B.com, B.Sc, B.A, BCA, BBA, etc.).
- Only first-year students: previous work experience is required.
- Candidates should be open to hybrid work (a combination of offices and work from home).
- Strong English communication skills are mandatory.
Why join Cognizant Job in Indore?
Cognizant has built a reputation for providing excellent growth opportunities to first-year students and experienced professionals. Here’s why you should apply:
- Opportunity to work with a world leader in IT and BPO services.
- Professional training programs to improve skills.
- Exposure to international clients and processes.
- Competitive salary and performance-based incentives.
- Work balance with 5 business days per week.
- A hybrid work environment for flexibility.
- Professional growth and internal mobility opportunities in several departments
How to apply?
Interested candidates can request online through the Cognizant Career portal or attend the Indore and Kolkata recruitment units. Be sure to keep your updated curriculum ready and prepare for communication evaluations, human resources rounds, and interview discussions.
Frequently asked questions – Cognizing work in Indore for Freshers 2025
Q1: What is the work role in Cognizant for Freshers in 2025?
Answer: The role is the Customer Service Executive (International Voice Process) in Indore and Kolkata.
Q2: Is this opportunity open for first-year students?
Answer: Yes, this contracting unit is exclusively for new graduates of any specialization.
Q3: What is the salary package offered by Cognizant?
Answer: First-year students can expect a CTC between ₹ 2 LPA – ₹ 2.7 LPA.
Q4: What are the times of change for this role?
Answer: This is a rotating shift work, which includes night shifts, since it is an international process.
Q5: Do candidates need previous experience?
Answer: No, no previous experience is required. This role is only for first-year students.
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