A Senior Sales Manager leads a sales team to drive revenue growth and achieve sales targets. Responsibilities include developing sales strategies, managing key accounts, and overseeing the sales process from lead generation to closing. They examine marketplace developments, offer schooling to help team individuals and build relationships with customers. Strong leadership, negotiation abilties, and a verified track file in income are crucial for this position.
Position: Senior Sales Manager
Company: Concentrix
Location: Gurugram, Delhi / NCR
Salary: ₹20-30 Lacs P.A.
Qualification: Any Graduate
About Company:
Concentrix is an international business services enterprise focusing on patron engagement and enterprise overall performance solutions. With a presence in over 40 international locations, Concentrix offers many services together with patron enjoy control, digital transformation, and analytics. The organization companions with leading brands to enhance consumer interactions and pressure operational efficiencies.
Role Description:
As a Senior Sales Manager at Concentrix, you may play a pivotal position in main and managing a group answerable for complex accounts, with a focus on using revenue and enterprise boom. Your primary duties will encompass overseeing the overall performance of your income crew, making sure of excellent purchaser fulfillment, and coping with strategic patron relationships.
Key Responsibilities:
Team Leadership and Development:
- Led, broadened, and motivated income teams to reap commercial enterprise objectives and overall performance metrics on a weekly, monthly, and quarterly foundation.
- Conduct normal overall performance evaluations and education periods to make certain excessive degrees of productivity and ability development.
Sales Forecasting and Reporting:
- Deliver correct sales forecasts on a weekly, month-to-month, and quarterly foundation, using CRM structures to make sure facts are integrity and up-to-date statistics.
- Analyze sales facts, overall performance metrics, and customer experience developments to broaden strategic sales plays and implement first-rate practices.
Customer Success and Relationship Management:
- Manage complex client relationships and serve as the primary factor of touch for escalations and issue resolution.
- Ensure excessive client pleasure via effective onboarding, adoption, health exams, and renewal techniques.
Strategic Planning and Execution:
- Develop and implement techniques to maximize sales and meet customer performance objectives (CPTs).
- Collaborate with past-practical groups and outside companions to optimize income strategies and beautify patron revel.
Performance Monitoring and Optimization:
- Monitor team productiveness and get in touch with time, using improvements and ensuring alignment with income objectives.
- Utilize superior problem-solving and analytical competencies to cope with challenges and force team overall performance.
Client and Internal Communication:
- Maintain an excessive level of conversation with outside stakeholders, making sure that strategic client relationships are evolved and nurtured.
- Effectively speak quarterly goals and account techniques to clients, ensuring alignment with their dreams and expectations.
Preferred Candidate Profile:
Experience:
- Minimum five years of experience in a sales management role with an established tune file of fulfillment.
- Experience in a high-quantity, rapid-paced income environment with tight time limits and dynamic conditions.
Skills:
- Strong people management, leadership, and education capabilities.
- Advanced talent in High-Performance Selling methodologies and patron enjoy management.
- Excellent analytical, strategic questioning, and operational skills.
- Advanced verbal and written communication abilties, with a cultured and professional demeanor.
- Ability to make timely and sound decisions, handle multiple priorities, and manipulate complex demanding situations correctly.
Technical Skills:
- Proficient in Microsoft Office packages and CRM systems.
- Strong organizational skills with the functionality to control time-touchy tasks and multiple obligations.
Educational Requirements:
- UG: Any Graduate
Benefits at Concentrix:
Comprehensive Health Coverage: Includes scientific, dental, imaginative, and prescient coverage, making sure personnel and their families have get right of entry to to excellent care.
Competitive Salary and Bonuses: Offers appealing income packages with overall performance-based bonuses, profitable hard paintings, and fulfillment.
Career Development Opportunities: Provides enormous education, mentorship, and development possibilities to help personnel develop professionally and acquire their career goals.
Work-Life Balance: Features bendy work preparations, paid time without work, and employee well-being applications to aid a wholesome work-existence stability.
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