Job Overview Walk in Drive in Chennai
Cognizant, a global leader in IT services and digital transformation, is conducting a mass interview without prior appointment on September 27, 2025, for service desk roles. This is a golden opportunity for candidates with strong communication skills and technical experience to build their careers with one of the most reputed IT companies in the world. The impulse without appointment will be made in two main locations: Chennai and Bengaluru.
The role of the service table in Cognizant is accelerated, dynamic, and client-centered. As part of the team, it will provide first-level technical support to users worldwide, ensuring seamless IT operations.
Highlights (Summary)
- Company: Cognizant Technology Solutions
- Role: Service Desk Analyst
- Location: Chennai & Bengaluru
- Eligibility: Any Graduate
Key responsibilities
As a service analyst at Cognizant, you will be responsible for:
- Provide top-level technical support to end users by telephone, email, or chat.
- International call management professionally in multiple time areas.
- Solve remote desktop problems and guarantee safe access.
- Resolution of connectivity problems and VPN authentication.
- Support for Microsoft Outlook, Teams, and Office 365.
- Diagnosis and repair of LAN/Wi-Fi and Internet problems.
- Registration incidents using ITSM tools are increasing as necessary.
- Collaborating with internal IT teams to guarantee problem-solving within SLA deadlines.
Eligibility criteria
To request the Cognizant Walk-in Drive 2025, candidates have to meet the following requirements:
- Education: any graduate (degree in any discipline)
- Experience: 3 months to 5 years in service/technical support roles
- Skills: Excellent communication skills (oral and written)
- Notification period: preferred for up to 30 preferred days up to 30 days
- Change: disposition to work in 10/7 rotation changes
Required skills
Technical skills
- Knowledge of Windows OS, VPN, LAN/Wi-Fi problem solution
- Familiarity with MS Office 365, Outlook, Teams
- Experience in the use of ITSM ticket tools
- Remote desktop problem-solving experience
Soft skills
- Strong verbal and written communication skills
- Ability to work under pressure in a fast-paced environment
- Problem-solving and analytical thinking
- First customer with excellent interpersonal skills
Salary and benefits
- Salary range: Standard competitive payment based on experience (expected 3–6 LPA)
The benefits include:
- Health and Welfare Insurance Programs
- Free time and license benefits
- Professional development programs with training and certifications
- Opportunity to work with international clients
- Growth opportunities within the global cognizant network
Selection process
The cognizant selection process for the role of the service table implies:
- Registration without a prior appointment at the place
- Initial detection and communication evaluation
- Technical interview (problem solving, tools, and knowledge)
- Human Resources Interview (Salary Discussion and Final Confirmation)
- Letter issuance offer for selected candidates
Application process
Candidates wishing to participate in the Cognizant Walk-in Drive 2025 need:
- Prepare an updated course with relevant skills and experiences.
- Take 2 identification tests issued by the government (PAN, Aadhaar, passport, driving license, etc.).
- Bring all educational documents and work related to verification.
- Report to the place on September 27, 2025, at 9 a.m.
- Professional Council: Reach early to avoid long lines and guarantee registration without problems.
FAQ
Q1. What is the work role offered on this path without a previous appointment?
The role is the service analyst with an approach to technical support and problem-solving.
Q2. Do I need previous experience to apply?
Yes, candidates with 3 months to 5 years of experience in the service or support of IT are eligible.
Q3. Is this work open for first-year students?
No, this particular impulse is for candidates with previous experience in IT support.
Q4. What is the interview mode?
The unit is only face-to-face (in person).
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