Dell Recruitment For Service Delivery Engineer | Apply Now
A Service Delivery Engineer ensures the successful delivery of IT services by managing system performance, troubleshooting issues, and coordinating with clients and internal groups. Service Delivery Engineer responsibilities encompass monitoring systems, implementing answers, and keeping service pleasant. Strong technical abilties and communique are vital for customer satisfaction and efficient carrier operations.
- Job Role: Service Delivery Engineer
- Salary: Not Disclosed
- Location: Bengaluru
- Company: Dell
- Qualification: Graduate
About Company:
Dell Technologies is a multinational generation corporation regarded for its revolutionary services and products, which include personal computers, servers, information storage, and IT answers. Founded via Michael Dell in 1984, it has grown to be a frontrunner in the era industry, serving clients globally. Dell emphasizes patron-centric answers, digital transformation, and sustainability. The company offers a huge range of products for agencies and clients, with a focus on improving productivity, protection, and performance via advanced generation and offerings.
Service Delivery Engineer Job Description:
Dell Technologies is seeking a professional and prompted Service Delivery Engineer to enroll in our Service Delivery Team in Bengaluru. Dell customers rely upon our products and services for their commercial enterprise achievement, and we take our service transport severely. In this function, the Service Delivery Engineer will make sure that Dell’s technical answers help clients meet their demanding situations and gain their priorities, appearing as a trusted advisor who understands consumer needs and grants our promises.
Key Responsibilities Of Service Delivery Engineer:
As a Service Delivery Engineer, your number one obligation is to ensure seamless carrier shipping and aid for clients. This involves:
Delivery Support: Provide targeted transport assistance for particular customers, ensuring that each one carrier’s expectancies are met.
Technical Documentation: Assist in the coordination and consolidation of technical and manner documentation, ensuring clarity and accessibility for group participants and clients.
Data Analytics and Reporting: Engage in sports that contain facts analysis and reporting to display overall performance metrics and perceive regions for improvement.
Issue Analysis: Collaborate with customers to analyze precise problems they may encounter, providing answers that align with their operational desires.
Team Collaboration: Work intently with numerous Dell groups to ensure a tremendous patron experience, facilitating communication and cooperation throughout departments.
Essential Requirements:
Education:
- UG: Any Graduate
- PG: Any Postgraduate
Experience: A overall of 7+ years of expert revel in, with at least three years in employer garage, backup administration, and disaster recovery.
Technical Skills:
- 4 to 6 years of revel in object storage merchandise, Dell Enterprise Elastic Cloud Storage (ECS), and cloud answers.
- 2 to 3 years of experience with data safety equipment, such as Networker, Data Domain, and Quantum Tape Library.
- 2 to a few years of enjoy with block storage merchandise such as Dell PowerMax, VMAX, Hitachi G-series, and E-series.
Storage Administration: Proven revel in in the build, management, decommissioning, and migration of numerous garage products.
How to Apply for Service Delivery Engineer?
If you are interested in advancing your career and being part of a company dedicated to innovation, customer service, and diversity, we encourage you to apply before the closing date of 25th October 2024.
Benefits at Dell:
Comprehensive Health Coverage: Dell provides competitive clinical, dental, and imaginative and prescient plans to make certain employees and their households get admission to pleasant healthcare.
Flexible Work Arrangements: Employees enjoy the choice of faraway paintings, bendy hours, and hybrid fashions, selling paintings-life stability.
Retirement Savings Plans: Dell gives a 401(k) plan with organization matching to help employees save for their destiny.
Professional Development Opportunities: Employees have admission to to various training programs, mentorship, and academic reimbursement to foster professional increase and abilties enhancement.
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