Sutherland Hiring Fresher for the role of Customer Support Executive. The function calls for candidates to address patron inquiries, clear up issues, and ensure first-rate customer delight. Ideal applicants ought to possess correct communication talents, hassle-solving abilities, and a purchaser-centric technique. Fresh graduates with any diploma are welcome to apply. This is a great possibility to kickstart your profession with an international corporation known for its employee-friendly tradition and professional improvement opportunities. Sutherland gives a dynamic work environment and sufficient chances for professional growth. Apply now to enroll in a group that values innovation and excellence.
Customer Support Executive Details
- Company: Sutherland
- Role: Customer Support Executive
- Location: Hyderabad
- Qualification: Any Graduate
- Employment Type: Full-Time
- Salary Range: Upto 4 LPA
- Experience: Freshers/ 0 – 3 years
Sutherland Hiring Fresher Job Description :
As a Customer Support Executive at Sutherland, you may be liable for addressing purchaser queries and resolving court cases successfully. Your number one function includes troubleshooting problems, imparting correct facts, and retaining a high degree of purchaser pleasure. Candidates have to be capable of communicating certainly and professionally across more than one channel like chat, email, and phone. No prior revel is required as training may be provided. A pleasant mindset and a passion for supporting clients are critical to reach this position.
Skill Set :
- Sound expertise in browsers (MS Internet Explorer, Mozilla Firefox, Google Chrome),
- Proficient in MS Office applications like Word, Excel, and many others.
- Effective time management abilities and consumer dealing with competencies.
- Good information on smartphone/chat etiquette – Not interrupting, abstaining from making unsightly vocal gestures, and so forth.
- Ability to set up call manage/multi-challenge chat queries.
- Freshers and Experienced with commencement is mandatory.
- 24/7 shifts and rotational week off (5 days operating a week)
- Two-manner cab facility most effective in night time shift within 25Kms handiest from office premises
- A candidate who is comfortable working from the office can observe
Walk-in Details :
Walk-in Date : 1st October – 9th October
Walk-in Time: 10.00 AM – 2.00 PM
Address: Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089
Benefits at Sutherland:
Sutherland offers a comprehensive benefits package that consists of health insurance, paid days off, professional development possibilities, and a supportive work subculture. The company gives high-quality schooling packages and possibilities for internal promotions. Employees additionally enjoy flexible painting hours and paintings-from-domestic alternatives in sure positions.
Sutherland Recruitment Process 2024 :
Sutherland’s recruitment method generally includes a web utility, followed employing a competencies assessment, and interviews to evaluate communique and problem-fixing abilities. Freshers undergo a technical and HR round to assess their flair for the Customer Support role. Training is provided to all recruits to prepare them for their tasks. The manner is designed to perceive candidates who align with Sutherland’s client-focused method and organizational values.
About the Company Sutherland is an international virtual transformation employer that specializes in client enjoy and enterprise method outsourcing (BPO) offerings. With operations in over 19 international locations, the organization gives modern answers to Fortune Thousand businesses throughout more than one industry, inclusive of banking, healthcare, and retail. Sutherland is understood for its worker-centric way of life and offers vast professional improvement possibilities. By blending human information with technology, Sutherland grants seamless client stories and operational excellence, making it a pacesetter within the BPO enterprise.
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