Firstsource Walk-in Drive 2026 for Voice & Non-Voice Process | Freshers Can Apply | Chennai

Firstsource Walk-in Interview 2026, Firstsource is conducting a Walk-in Drive for Voice & Non-Voice Process positions in Chennai. This recruitment drive is an excellent opportunity for fresh graduates and candidates with up to 1 year of experience who are looking to begin their careers in the Business Process Management (BPM) and Customer Support industry.

The company is hiring enthusiastic candidates for customer service roles involving voice and non-voice support, offering professional training, career development, and exposure to global clients.

📋 Job Overview

🏢 About the Job

Firstsource is hiring Customer Support Associates for Voice and Non-Voice processes. Selected candidates will interact with customers, resolve queries, process requests, maintain customer records, and deliver exceptional customer experiences. The role provides a strong foundation for freshers interested in customer service, operations, and business process management.

💼 Key Responsibilities

Selected candidates will:

• Handle customer queries through voice or non-voice channels.
• Resolve customer concerns professionally.
• Process customer requests accurately.
• Maintain customer records and documentation.
• Deliver excellent customer service.
• Meet quality and productivity targets.
• Escalate complex issues when required.
• Follow company policies and compliance standards.

🎓 Eligibility Criteria

Candidates should have:

• Graduation in any discipline.
• Freshers are eligible.
• 0–1 year of customer support experience is acceptable.
• Good English communication skills.
• Basic computer knowledge.
• Willingness to work rotational or night shifts if required.

💻 Required Skills

Technical Skills

• Customer Support
• MS Office
• Typing Skills
• Email Handling
• Computer Fundamentals

Soft Skills

• Communication
• Active Listening
• Problem Solving
• Teamwork
• Time Management
• Customer Handling

💰 Salary

• Competitive salary as per company standards.
• Performance-based incentives may be applicable.

🎁 Benefits

Employees may receive:

• Paid Training
• Health Insurance
• Career Growth Opportunities
• Employee Wellness Programs
• Learning & Development
• International Client Exposure
• Performance Incentives
• Professional Work Environment

📝 Selection Process

The hiring process generally includes:

1. Walk-in Registration
2. HR Screening
3. Communication Assessment
4. Operations Interview
5. Document Verification
6. Final Selection

📍 Walk-in Location

Firstsource

Chennai, Tamil Nadu

(Refer to the official walk-in notification for the complete venue address and reporting time.)

🌟 Why Join Firstsource?

Firstsource is one of India’s leading BPM companies offering excellent opportunities for fresh graduates. Employees receive structured onboarding, continuous learning programs, career advancement opportunities, and exposure to international customer support operations while working in a supportive and inclusive work environment.

📌 How to Apply

1. Visit the official walk-in notification.
2. Carry your updated resume.
3. Bring educational certificates and valid ID proof.
4. Attend the walk-in interview at the scheduled venue and reporting time.

📢 Final Thoughts

The Firstsource Walk-in Drive 2026 for Voice & Non-Voice Process is an excellent opportunity for fresh graduates who want to build a career in customer service and business process management. With structured training, career growth opportunities, and global client exposure, this role offers a strong start for candidates entering the corporate world.