Firstsource Walkin Bangalore for freshers on 9th December at Brigade Tech Gardens, Brookfield. Openings are to be had for worldwide customer support roles, supplying rotational nighttime shifts, appealing incentives, and unfastened cab facilities. Candidates with super communique talents and an ardour for customer service are welcome to apply. Don’t pass over this exciting opportunity to begin your career!
- Role: Customer Success, Service & Operations
- Location: Bengaluru/Bangalore
- Company: Firstsource
- Salary: ₹1-3.25 Lacs P.A
- Qualifications: Graduation Not Required
- Experience: 0 – 5 years
- Job Type: Full Time
Firstsource Walkin Bangalore Event Details:
Date: 9th December
Time: 11:30 AM – 3:30 PM
Venue:
Dragonfly Building, Brigade Tech Gardens, ITPL Main Road, Brookfield, Bengaluru
Contact Person: HR Cicily Rose (9037217168)
About Firstsource:
Firstsource, a main BPM (Business Process Management) organization, is an Indian MNC recognized in the Fortune India 500 (2020). It specializes in improving international patron experiences across diverse industries through progressive answers. With a human beings-first technique, Firstsource fosters a supportive work culture, offering opportunities for expert growth whilst handing over first-rate customer support throughout more than one communication channel.
Firstsource Walkin Bangalore Job Description:
Customer Success, Service & Operations – Other roles at Firstsource involve handling customer inquiries via telephone, chat, and e-mail, making sure timely and professional issue decisions to preserve excessive pleasure levels. Candidates should excel in communique, trouble-solving, and patron managing, with tested global customer service experience. This complete-time role gives rotational night shifts, attractive incentives, and free cab offerings for personnel. A supportive, growth-oriented painting tradition is a key highlight.
Firstsource Walkin Bangalore Role & Responsibilities:
- Address purchaser inquiries via cellphone, chat, and electronic mail professionally.
- Provide green resolutions to customer troubles and make certain pleasure.
- Maintain a well-mannered and empathetic method even when handling court cases.
- Collaborate with internal groups to remedy complicated queries.
- Adhere to exceptional standards and meet overall performance metrics.
- Work flexible rotational night shifts as required.
- Document purchaser interactions appropriately for future reference.
Preferred Candidate Profile:
- Eligibility: Candidates with BE, BTech, BSc, or PG tiers are not eligible.
- Experience: Proven experience in worldwide customer support.
Skills:
- Excellent verbal and written communication competencies.
- Empathy and professionalism in handling client proceedings.
- Strong trouble-fixing and attention to detail.
Key Skills:
- International BPO
- Communication Skills
- Customer Support (Voice/Non-Voice)
- Telecalling
- International Voice Process
Benefits of Working at Firstsource:
- Two-manner cab facility for all employees.
- Free cab carrier for girl personnel between 7:40 and 5 PM and 6 AM.
- Attractive incentives are based totally on overall performance.
- Supportive and inclusive paintings culture selling professional increase.
- Comprehensive education programs to enhance competencies.
- Opportunities to work in worldwide surroundings with worldwide exposure.
- Access to career advancement possibilities in the employer.
- Flexible work shifts, together with rotational nighttime shifts.
- Competitive income package with additional perks.
- Focus on employee well-being via initiatives and aid programs.
Other More Jobs: