Flipkart Telesales Caller Jobs Work From Home | New Vacancy
Flipkart Telesales Caller Jobs: The Flipkart Telesales Caller work-from-home position includes contacting potential clients, promoting Flipkart products, and assisting with questions to pressure sales. Candidates have to have sturdy communique abilities, a patron-focused approach, and an income-orientated attitude. This remote position offers flexibility, requiring a reliable internet connection and basic computer abilties.
- Job Title: Telesales Caller
- Company: Flipkart
- Location: India, Remote (Work From Home)
- Employment Type: Full-time
- Salary: ₹27K–₹40K per month
About Company:
Flipkart, founded in 2007 by Sachin and Binny Bansal, is one of India’s largest e-commerce systems, presenting a huge range of products, which include electronics, style, home necessities, and more. Headquartered in Bengaluru, Flipkart has substantially prompted India’s online buying landscape and is thought for its modern offerings like coins-on-transport and no-price EMI options. Acquired by Walmart in 2018, Flipkart continues to enlarge, specializing in client satisfaction, superior logistics, and leveraging era to beautify purchasing enjoyment across India.
Job Description: Flipkart Telesales Caller Jobs
As a Telesales Caller for Flipkart, you’ll take care of far-off income obligations, making outbound calls to ability and current clients. Your primary purpose is to drive sales via powerful communique, understanding patron wishes, and compellingly providing Flipkart’s products. You’ll ably represent Flipkart, providing customized product hints, explaining capabilities and benefits, and dealing with patron inquiries.
Responsibilities:
Outbound Sales Calls: Make calls to capability and present Flipkart customers to discuss products, offerings, and promotions, aiming to pressure sales and enhance customer delight.
Product Presentation: Explain Flipkart’s products clearly, highlighting key features and blessings that align with the consumer’s needs.
Customer Engagement: Build rapport with clients, apprehend their options, and provide personalized recommendations to meet their buying desires.
Order Assistance: Guide customers through the order technique if needed, providing data on payment alternatives, transport timelines, and go-back policies.
Data Management: Accurately files consumer interactions, orders, and remarks using SquadStack’s CRM machine for monitoring and reporting.
Follow-Up Calls: Making observe-up requires the ability of clients who confirmed interest in products or services to boom conversion prices.
Customer Satisfaction: Handle objections, and solution questions, and resolve customer concerns to preserve a high stage of customer satisfaction.
Required Skills:
Communication Skills: Strong verbal conversation competencies to truly articulate product data, manage objections, and interact with customers efficiently.
Sales Acumen: Basic knowledge of sales standards, with a focus on persuasive communication and purchaser engagement techniques.
Customer Service Orientation: A customer-first attitude to apprehend and reply to patron desires and solve issues with professionalism.
Technology Proficiency: Familiarity with the use of CRM systems for information access and tracking, at the side of fundamental laptop and telecommunication gear.
Problem-Solving Skills: Quick thinking to handle consumer queries and remedy problems in a friendly, efficient way.
Qualifications:
- Education: No specific educational degree is required; however, a high school diploma or equivalent is typically preferred.
- Experience: Previous experience in telesales, customer service, or a similar remote sales role is an advantage but not mandatory.
- Language Proficiency: Proficiency in English and/or different local languages to cater to a various purchaser base.
Benefits at Flipkart:
Health and Wellness: Comprehensive medical health insurance, intellectual health guide, and wellness programs ensure employee well-being.
Work-Life Balance: Flexible work options, inclusive of far-off roles and go-away guidelines, assist employees in manipulating non-public and expert life.
Learning and Development: Access to schooling, mentorship, and upskilling packages guide career increase and ability enhancement.
Rewards and Recognition: Competitive profits, overall performance bonuses, and awards have a good time worker’s achievements and willpower to Flipkart’s success.
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