Genpact Walk in Drive for Freshers: Genpact is conducting a Walk-In drive in Warangal on 9th November 2024 for freshers interested in non-voice roles. This opportunity is open to recent graduates seeking entry-level positions in customer support and data processing. Candidates should bring updated resumes and be prepared for a quick assessment.
- Role: Customer Service – Non-Voice
- Salary: Not Disclosed
- Company: Genpact
- Experience: Freshers (0 years of experience)
- Work Location: Warangal (Work from office)
- Qualification: Any Graduate
Interview Details:
Date & Time: 9th November 2024, 11:00 AM – 2:00 PM
Venue: Genpact, Incubation Centre, Hanamkonda, Telangana, 50-Survey no. 1596, Madikonda village, Phase I, IT incubation center, Warangal, Telangana, 506002
About Company:
Genpact is a worldwide professional offerings organization that specializes in virtual transformation, analytics, and technique automation. Originally based in 1997 as a unit within General Electric, Genpact became an independent employer in 2005. Headquartered in New York, it operates across 30+ nations, offering an understanding of finance, delivery chain, customer service, and IT offerings. Leveraging AI and data-driven insights, Genpact partners with clients to streamline operations, beautify customer stories, and foster innovation, permitting companies to adapt and thrive in a virtual international.
Genpact Walk in Drive for Freshers Job Description:
Genpact is engaging in a Mega Walk-In Drive for freshers on 9th November 2024 in Warangal for Non-Voice Customer Service roles. This full-time, everlasting position gives you an excellent possibility to kickstart your profession in the BPO enterprise. As a customer support representative in a non-voice potential, you may interact in content moderation, e-mail help, and chat assistance, ensuring client pride and a terrific revel in.
Responsibilities:
Content Moderation and Resolution: Review diverse types of content material and offer resolutions in keeping with the employer’s tips and guidelines.
Trend Analysis: Recognize styles, detect emerging tendencies, and improve troubles as needed to keep service requirements.
Customer Insights: Offer insights and feedback that aid the non-stop development of customer support and pleasure.
Policy and Process Adherence: Understand and cling to procedure and policy necessities fastidiously.
Customer Service Excellence: Maintain an excessive widespread of customer support, responding to personal wishes with empathy, patience, and efficiency.
Key Skills:
Content Moderation: Experience in reviewing and moderating content to ensure compliance.
Analytical Skills: Strong ability to analyze records, identify troubles, and strengthen whilst vital.
Customer-Centric Approach: A consciousness of presenting extraordinary aid and preserving purchaser delight.
Flexibility: Ability to work on a 24/7 schedule, which includes capacity weekend shifts, as in step with business necessities.
Qualifications:
Educational Background: Any graduate (except law) can apply.
Experience: This position is exclusively for freshers, making it a great entry-level opportunity.
Skills: Effective verbal exchange, analytical wondering, and a robust client-centric technique are crucial. Candidates with experience or hobbies in content assessment, records entry, chat aid, and e-mail assistance will thrive in this position.
Required Documents for Walk-In:
- Updated Resume (3 copies)
- Passport Size Photographs (3)
- Original Aadhar Card and 2 Photocopies
Additional Information:
The role is based in Warangal and requires candidates to work from the office. Genpact encourages applicants from diverse backgrounds, providing an inclusive environment that respects all races, colors, religions, genders, and orientations.
Benefits at Genpact:
Comprehensive Health Coverage: Includes clinical, dental, and imaginative and prescient plans, promoting worker well-being and peace of thoughts.
Career Development: Offers continuous gaining knowledge of, skill-constructing applications, and management improvement to foster professional increase.
Work-Life Balance: Provides flexible painting options, consisting of faraway painting possibilities and generous paid days without work.
Financial Benefits: Competitive earnings, performance-primarily based incentives, and retirement financial savings plans to stabilize personnel’s economic futures.
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