Genpact Walk-in-Interview For Freshers On 17th September 2024
Genpact Walk-in-Interview:
Genpact is conducting a Mega Walk-In Drive for the role of Customer Service (Voice) in Patna. Freshers or candidates with up to 1 year of experience are welcome. The function includes dealing with patron queries, offering a guide, and making sure a wonderful revel in. Strong communique capabilities in English and Hindi are important. The drive offers a possibility for a professional boom inside the BPO enterprise.
Position: Process Associate – Trust & Safety Transaction Risk Investigator
Experience: 0 to 1 year
Company: Genpact
Salary: Not Disclosed by Recruiter
Location: Patna (Kolkata, Hyderabad as well)
Qualification: Graduate
Openings: 100
Interview Details:
Date & Time: 17th September, 10.00 AM – 3.00 PM
Venue: ICA du Skills, 1st Floor, Om Sadan, Rail Vihar, Kankarbagh Main Road, Near Nalanda Medical College, Patna 800020
About Company:
Genpact is a worldwide expert services firm that drives virtual transformation for companies across numerous industries. Founded in 1997, it focuses on combining era, information, and operational information to supply procedure upgrades and innovative answers. With a presence in over 30 nations, Genpact serves Fortune 500 organizations, that specialize in areas like finance, customer support, analytics, and automation, supporting customers to become extra green and agile in the virtual age.
Job Description:
The company is hiring for the role of Process Associate – Trust & Safety Transaction Risk Investigator. This position is focused on investigating and reducing risks associated with online e-commerce transactions, ensuring the safety and security of transactions and interactions on e-commerce platforms.
Key Responsibilities:
Conduct Investigations: Perform in-intensity investigations to identify potential risks or fraudulent sports in e-commerce transactions. This includes studying data, knowledge of the styles of fraudulent behavior, and taking necessary moves to remove the risks.
Make Independent Decisions: Utilize sound judgment to make selections concerning the legitimacy of transactions, figuring out the best path of motion to take in every case.
Communicate Effectively: Engage in common written and verbal communications with branch control, danger analysts, hazard engineers, business enterprise associates, and third events. Ensure that each stakeholder is up to date with research effects and required movements.
Productivity and Quality Standards: Maintain the best requirements of productiveness even as making sure that every research meets excellent guarantee requirements. Prioritize duties and investigations based on urgency and hazard impact.
Adhere to Workflows and SOPs: Follow well-known working techniques (SOPs) and workflows to ensure consistency in choice-making and hazard control practices.
Non-Voice Task Management: In addition to voice-based total duties, carry out ordinary activities in non-voice queues which include handling email, chat inquiries, and coping with investigation reports.
Qualifications:
Minimum Qualifications:
Education: Any graduate (Bachelor’s degree in any field).
Eligibility: Freshers are eligible for this role.
Problem-Solving Skills: Must possess strong hassle-solving skills, with an eager eye for detail. This involves figuring out ability risks, know-how of complicated scenarios, and formulating appropriate responses.
Time Management and Organizational Skills: Ability to manipulate a couple of responsibilities, prioritize efficiently, and meet time limits in a fast-paced environment. Strong organizational abilties are crucial to make sure duties are finished promptly.
Work Schedule Flexibility: The capacity to paint flexible hours is crucial, as the position might also involve operating on weekends and all through non-preferred hours to fulfill business requirements.
Benefits at Genpact:
Career Growth Opportunities: Genpact gives various professional paths and professional development applications, making sure growth in the agency through upskilling, promotions, and leadership possibilities.
Work-Life Balance: The organization promotes a flexible painting environment, providing options for far-off paintings, flexible hours, and paid break days, contributing to a wholesome work-life balance.
Health and Wellness: Comprehensive medical health insurance, mental well-being packages, and health projects are to be had to ensure worker well-being.
Learning and Development: Genpact gives continuous getting-to-know possibilities via training applications, certifications, and get right of entry to to online knowledge of systems to decorate personnel’ talents.
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