Genpact Walk-in-Interview:
Genpact is conducting a Walk-In Drive for Voice Process roles on 8th August 2024 in Guntur. Candidates with 0 to 3 years of experience are welcome to attend. This opportunity is right for individuals trying to start or improve their careers in customer support. Interested applicants ought to convey their up-to-date resume and applicable documents. The force pursues to find enthusiastic and skilled professionals to enroll in Genpact’s dynamic crew. Don’t pass over this hazard to be a part of a main worldwide professional services company.
- Position: Voice Process
- Location: Hyderabad
- Experience Required: 0 to 3 years
- Salary: Not Disclosed
- Company: Genpact
Interview Details:
Date & Time: August 8, 2024, from 11:00 AM to 3:00 PM
Location: Guntur
Work Location: Hyderabad
About Company:
Genpact is an international professional services firm that drives virtual-led innovation and digitally enabled smart operations for customers. With its roots in GE, Genpact became an independent employer in 2005 and is centered in New York. The business enterprise operates in over 30 international locations, serving customers in sectors that include banking, coverage, healthcare, and production. Genpact’s information spans finance and accounting, procurement, delivery chain control, and customer service, with a sturdy cognizance of synthetic intelligence, analytics, and automation. Its assignment is to assist clients in reimagining their business fashions, improve patron studies, and achieve a sustainable boom via virtual transformation.
Job Description:
Genpact is hosting a mega stroll-in drive for customer support roles, especially focusing on voice processes. This event might be held on August eight, 2024, in Guntur, with the hit applicants being located in Hyderabad. This is a remarkable possibility for individuals looking for to begin or improve their careers in the customer service enterprise.
Job Responsibilities:
Handling Customer Queries: Addressing and resolving purchaser concerns and queries with professionalism and performance.
Data Support: Assisting in information series efforts to facilitate account restoration methods for end customers.
Understanding Client Processes: Gaining and retaining an intensive understanding of client techniques and regulations to provide accurate help.
Issue Resolution: Reproducing patron troubles and escalating product insects to the relevant departments.
Customer Service Excellence: Delivering high-quality customer support to ensure client delight and retention.
Critical Thinking: Demonstrating sturdy analytical abilties to understand and clear up complicated client issues.
Qualifications:
Minimum Qualifications:
Educational Background: Graduate in any subject besides Law.
Experience: Freshers are encouraged to use, including result-anticipating candidates and 2024 skip-outs. Candidates with up to a few years of enjoyment in voice procedures also are eligible.
Language Skills: Proficiency in English with a neutral accessory.
Preferred Qualifications:
Probing and Analytical Skills: Effective at probing and reading purchaser troubles and information underlying problems.
Communication Skills: Excellent skill ability in written English and an impartial accessory is crucial.
Flexible Schedule: Ability to work on a flexible schedule, along with weekends if required.
Required Documents:
To ensure a smooth interview method, please deliver the following files with you:
- Three copies of the Updated Resume
- three Passport-Sized Photographs
- Original Aadhar Card
- 2 Photocopies of Aadhar Card
Benefits at Genpact:
Comprehensive Health Coverage: Genpact offers huge medical insurance plans, which include clinical, dental, and vision insurance, making sure personnel and their households are nicely cared for.
Learning and Development Programs: The organization invests in personnel increase through non-stop gaining knowledge of possibilities, management development applications, and the right of entry to diverse schooling sources.
Work-Life Balance: Genpact promotes a healthful work-existence balance with bendy work preparations, paid days off, and employee well-being applications.
Career Advancement Opportunities: With a global presence, Genpact offers several career increase paths, inner activity mobility, and possibilities to paint on various and challenging projects.
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