- Job Title: Video KYC Executive
- Company: Groww
- Degree: Any Graduate Can Apply
- Salary: Rs 17,000 – 49,000/- PM
- Location: Remote/Hybrid
- Experience: Freshers/Experienced Both Eligible
About Groww:
Groww is a main funding platform devoted to making investing simple, handy, and apparent for anybody. We provide pretty a few monetary merchandise, consisting of mutual budget, stocks, and further, empowering tens of hundreds of thousands of clients to make knowledgeable funding choices.
Our assignment is to demystify monetary markets and democratize investment opportunities.
Job Overview: Video KYC Executive
We are in search of a dynamic and element-orientated Video KYC Executive to join our team. The Video KYC (Know Your Customer) Executive will play an essential position in ensuring the easy onboarding of new clients with the aid of way of verifying their identities via video calls. This role is pivotal in preserving the integrity of our customer base and ensuring compliance with regulatory requirements.
Key Responsibilities:
1. Customer Onboarding:
- Conduct video calls with new clients to confirm their identity and whole the KYC method.
- Ensure all required files are collected, tested, and uploaded because they should be.
2. Documentation Verification:
- Cross-check patron information and documents with the furnished information.
- Identify and record any discrepancies or suspicious sports.
- Ensure adherence to KYC regulations and inner hints.
3. Customer Interaction:
- Provide an expert and pleasant client enjoy during video calls.
- Address purchaser queries and worries associated with the KYC manner.
- Guide clients on the vital steps and documentation required for a successful KYC completion.
4. Data Management:
- Maintain accurate facts of all client interactions and documentation.
- Update and manipulate consumer information within the database.
- Ensure information privateness and protection compliance.
5. Compliance and Reporting:
- Stay up to date with the current KYC guidelines and compliance necessities.
- Prepare and put up ordinary evaluations on KYC activities and findings.
- Collaborate with the compliance team to deal with any regulatory issues.
6. Continuous Improvement:
- Provide remarks to beautify the KYC system and customer revel in.
- Participate in education classes and live informed approximately new equipment and era associated with KYC.
Qualifications and Skills:
- Education: Bachelor’s diploma in finance, enterprise control, or a related subject.
- Experience: Proven revel in in a purchaser-dealing with position, preferably in economic services or banking. Previous enjoy with KYC strategies and rules is a plus.
- Skills:Excellent communication capabilities, each verbal and written. Strong hobby to element and organizational capabilities. Ability to handle sensitive facts with confidentiality. Proficiency in the usage of video conferencing gear and software program. Basic knowledge of economic products and services.
Personal Attributes:
- The customer-centric mindset with a dedication to offering remarkable company.
- Ability to paint independently and as a part of a group.
- Problem-fixing capabilities and the functionality to think significantly.
- Patience and empathy whilst dealing with clients.
Why Join Groww?
- Innovative Environment: Work with an ahead-thinking organization that is revolutionizing the funding enterprise.
- Growth Opportunities: We cost non-public and professional boom and offer possibilities for professional improvement.
- Dynamic Culture: Be part of a severe and inclusive group that values collaboration and innovation.
- Competitive Compensation: Attractive earnings bundle deal and benefits.
- Impact: Contribute to a challenge-pushed corporation this is making an investment available to all people.
How to Apply:
If you are enthusiastic about customer support, detail-oriented, and enthusiastic about being part of a prime funding platform, we would really like to hear from you. Please place up your resume and a cover letter detailing your relevant enjoy and why you would be an outstanding healthy for the Video KYC Executive position at Groww.
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