HCLTech Walkin Drive 2025| INR 3-6/-LPA| Entry Level| New Vacancy

HCL Walk in Interview 2025 for Freshers | Entry Level Jobs

HCL Walk in Interview 2025: HCLTech is conducting a mega walk-in drive for Customer Service Representative roles, welcoming freshers to join its dynamic team. This role offers an excellent opportunity to start a career in customer service, providing comprehensive training, a supportive work environment, and growth prospects. Location and date details are provided during registration.

  • Job Description: HCL Walk in Interview 2025
  • Company: HCLTech
  • Salary: Not Disclosed
  • Qualification: Graduate
  • Experience: 0 Years (Freshers)
  • Location: Noida, Uttar Pradesh

HCL Walk in Interview 2025

About Company:

HCLTech is a main international generation corporation delivering present-day solutions in IT services, virtual transformation, and engineering. Founded in 1976, it operates in 60+ nations, serving industries like healthcare, finance, and telecommunications. HCLTech specializes in innovation, leveraging AI, cloud computing, and cybersecurity to drive business excellence. With a robust emphasis on sustainability and inclusivity, it fosters a subculture of collaboration and employee increase. HCLTech is renowned for its patron-centric technique, creating value through era for its diverse international consumers.

HCL Walk in Interview 2025 Job Description:

The Customer Service Representative role involves handling inbound calls, resolving customer queries, and ensuring customer satisfaction. The role calls for super communique skills, adherence to approaches, and a purchaser-centric mindset. Freshers are encouraged to apply, mainly those with a historical past in UK/US inbound calling. The process gives complete-time, permanent employment with transportation help and boom possibilities at HCLTech.

Responsibilities:

Customer Interaction:

  • Manage inbound client calls for the UK/US areas.
  • Address queries successfully and consistently with the employer’s guidelines.
  • Maintain a professional demeanor and empathetic approach during all interactions.

Process Adherence:

  • Follow the based name flow manner.
  • Ensure compliance with escalation protocols for issues beyond the agent’s manipulation.
  • Strictly adhere to break and agenda timings to preserve workflow performance.

Service Quality:

  • Strive for first-call decision (FCR) to beautify purchaser enjoyment.
  • Update applicable logs together with escalation logs, criticism trackers, and many others.
  • Participate in everyday monitoring periods and implement feedback.

Data Security:

  • Safeguard proprietary client data and cling to the business enterprise’s security regulations.

Motivational Activities:

  • Engage in group-constructing and motivational exercises to hold a high-quality work surrounding.

HCL Walk in Interview 2025

Key Skills:

Communication Skills:

  • Proficient in verbal and written English with brilliant cellphone etiquette.
  • Ability to deliver complex records really and concisely.

Customer-Centric Attitude:

  • Empathetic, helpful, and committed to offering great provider.
  • Enthusiastic approximately resolving patron issues efficiently.

Problem-Solving:

  • Quick thinking and capacity to manage more than one duty in the course of calls.
  • Capable of identifying and escalating unresolved problems accurately.

Process Orientation:

  • Attention to element and adherence to operational recommendations.
  • Ability to control and update method-related documentation appropriately.

Qualification Criteria:

Eligibility: Fresh graduates or undergraduates from any stream (except Law, B.Tech, M.Tech, BCA, MCA, or students currently enrolled in regular programs).

Experience: Freshers with a background in inbound calling or customer service, preferably in the banking domain.

Communication: Exceptional verbal and written English proficiency is mandatory.

Additional Criteria:

  • Comfortable working in shifts to support UK/US time zones.
  • Willingness to commute to the designated work locations (Noida Sector 126/144).
Benefits at HCL:

Comprehensive Health Benefits: Extensive scientific, dental, and vision coverage for personnel and their families, promoting usual well-being.

Career Growth Opportunities: Robust education packages, certifications, and professional improvement initiatives to decorate capabilities and foster increase.

Work-Life Balance: Flexible work options, paid break days, and well-being applications to aid a balanced lifestyle.

Rewards and Recognition: Competitive salaries, performance bonuses, and employee popularity programs to have good time achievements and contributions.

Click Here To Apply Online

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