HCLTech Mega Walk In Drive in Noida for freshers on 20th-21st December 2024 in Noida. It is Hiring Customer Service Representatives for UK/US voice methods. The role entails resolving consumer queries and ensuring statistics safety. The position is open to graduates/undergraduates (besides B.Tech/M.Tech/BCA/MCA).
- Role: Customer Service Representatives
- Location: Noida, Greater Noida
- Company: HCLTech
- Salary: Not Disclosed
- Qualifications: Graduation Not Required
- Experience: 0 years
- Job Type: Full Time
HCLTech Mega Walk In Drive in Noida Event Details:
Dates: 20th – 21st December 2024
Timing: 11:00 AM – 2:00 PM
Location: A-8 & 9, Sector 60, Noida, Uttar Pradesh – 201301
Contact Person: Priyanka Shastri (Priyanka.Shastri@hcltech.Com)
About HCLTech:
HCLTech is a global era leader with 218,000+ personnel across 59 nations, providing current virtual, engineering, cloud, and AI offerings. Serving industries like Financial Services, Healthcare, Technology, and Telecom, HCLTech gives you innovative solutions.
HCLTech Mega Walk In Drive in Noida Job Description:
HCLTech is hiring freshers for the Customer Service Representative position for UK/US voice processes. Responsibilities consist of coping with inbound client queries, providing first-name resolution, adhering to call drift techniques, and ensuring facts protection. Excellent verbal and written communique talents are required.
HCLTech Mega Walk In Drive in Noida Key Responsibilities:
- Handle inbound calls from UK/US customers.
- Resolve purchaser queries adhering to call drift and nice requirements.
- Provide first-call resolution even while ensuring records protection.
- Follow escalation techniques for unresolved problems.
- Log and hold facts (escalation log, criticism tracker, and so forth.).
- Participate in motivational activities and put into effect comments.
Eligibility Criteria:
Education: Any graduate/undergraduate can observe (except everyday students, law graduates, and B.Tech/M.Tech/BCA/MCA graduates).
Experience:
- Freshers with great conversation capabilities (verbal and written).
- Experience in UK/US inbound calling is preferred (especially within the banking domain).
Skills Required:
- Professional telephone etiquette.
- Helpful, empathetic, and enthusiastic customer service method.
- Strong communique (verbal and written).
- Experience with global voice approaches (desired).
Additional Details:
- A two-way cab carrier is provided.
- Freshers endorsed to use.
- Adherence to schedules and call drift approaches is crucial.
Why HCLTech?
- Global Presence: Operating in 59 nations with over 218,000 personnel.
- Industry-Leading Expertise: Specializing in digital, engineering, cloud, and AI answers.
- Fortune India 500: Recognized as a pinnacle-tier employer with $13.7 billion in sales.
- Employee-Centric: Highly rated by way of ladies and offers a supportive painting environment.
Benefits of Working at HCLTech:
- Global Exposure: Opportunity to work with customers across fifty-international locations and various industries.
- Career Growth: Comprehensive schooling and professional development programs.
- Work-Life Balance: Two-way cab centers and flexible schedules for some roles.
- Employee-Centric Policies: Highly rated as a place of work, in particular with the aid of girls employees.
- Job Security: Full-time, everlasting roles with stable professional prospects.
- Innovative Environment: Work on current technology like AI, Cloud, and Digital.
- Competitive Pay: Industry-general salaries and extra advantages.
- Diverse Opportunities: Roles in a couple of domains which include Financial Services, Healthcare, and Telecom.
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