HCLTech Walk-in for Freshers International Voice & Semi Voice Process

HCLTech Walk-in for Freshers for the International Voice & Semi Voice Process roles. This full-time role is open to any graduate or postgraduate with 0-1 year of experience. The role includes handling voice and combined process responsibilities, making sure patron pride through powerful communique and help. Strong communication abilties and a consumer-orientated mindset are important.

• Role: Voice / Blended – Other
• Location: Chennai
• Company: HCLTech
• Salary: Not Disclosed
• Qualifications: Any Graduate, Any Postgraduate
• Experience: 0 – 1 years
• Job Type: Full Time

HCLTech Walk-in for Freshers Event Details:

Date & Time: 12th  November 2024, 11:00 AM – 1:00 PM

Venue: ELCOT SEZ, Sholinganallur, Chennai, Tamil Nadu 600119

Contact HR: Freddy (freddy.Sahai@hcltech.Com)

About HCLTech:

HCLTech is a worldwide IT services and consulting agency, employing over 218,000 human beings throughout fifty-nine countries. It provides virtual, engineering, cloud, and AI-powered offerings to customers in diverse industries consisting of economic offerings, healthcare, and telecom. With a focus on innovation, HCLTech has sales of $thirteen.7 billion and is dedicated to turning in enterprise-leading solutions.

Job Description:

HCLTech is hiring freshers for the International Voice & Semi Voice Process (Blended) role. The role involves coping with worldwide purchaser calls, assembly KPIs/SLA goals, and ensuring accuracy in reporting. Candidates ought to have appropriate communique abilities, be graduates (2022-2024 bypass-outs), and be willing to paint nighttime shifts (US time zones). The function is based at Sholinganallur, Chennai.

Key Responsibilities:

• Handle global customer calls (both voice and semi-voice tactics).
• Maintain TAT (Turnaround Time) and accuracy in all tasks.
• Report each day’s performance metrics and replace performance logs.
• Meet KPI and SLA targets in step with agreed timelines.
• Provide helpdesk guide and exposure to relevant metrics.
• Adhere to daily reporting and procedure recommendations.

Eligibility Criteria:

• Education: Graduates/Postgraduates in any move (2022, 2023, 2024 pass-outs with no standing arrears).
• Communication: Good English verbal exchange competencies are obligatory.
• Experience: Freshers with no prior painting experience are eligible to use.
• Shifts: Willingness to work night shifts according to US time zones (6 PM to 5 AM).
• Skills: MS Word and Excel talent.

Desired Candidate Profile:

• Freshers with robust communication capabilities.
• Graduation (any move) is obligatory and not using arrears.
• Comfortable with night shifts, aligned with US time zones (6 PM – 5 AM).
• Must be talented in MS Word and Excel.
• Location: The activity is based at the Sholinganallur ELCOT campus in Chennai.

Interview Process:

• HR Screening
• Versant Test: A mandatory test to evaluate conversation talents. Bring headphones for the test.
• Operations Interview: Discuss job-unique obligations and examine activity match.

Benefits of the International Voice & Semi Voice Process (Blended) Job at HCLTech:

• Cab Facility: Provided (chargeable).
• Training: Exposure to worldwide trainers.
• Work Environment: World-magnificence, expert ecosystem.
• Career Growth: Opportunities for talent improvement and global exposure.
• Job Security: Full-time, everlasting position with competitive benefits.

Why Join the International Voice & Semi Voice Process at HCLTech:

• Global Exposure: Work with global customers and acquire training from global professionals.
• Career Growth: Opportunities to enhance capabilities and advance in a leading IT offerings employer.
• Professional Environment: Enjoy a global-elegance, supportive work lifestyle.
• Job Stability: Full-time, everlasting employment with HCLTech, a dependent on worldwide emblem.
• Convenience: Cab facility to be had for the trip (chargeable).

Click Here To Apply Now

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