HDFC Bank Freshers Walk in Drive in Kolkata | New Vacancy
HDFC Bank Freshers Walk in Drive: HDFC Bank is conducting a Walk-In Drive for the Virtual Prime Relationship Manager role in Kolkata on 17th December 2024 (Tuesday). This opportunity is ideal for candidates with strong relationship management skills. Join the drive to explore a promising career with one of India’s leading banks.
- Job Description: HDFC Bank Freshers Walk in Drive
- Company: HDFC Bank
- Salary: Not Disclosed
- Location: Kolkata
- Qualification: Any Graduate
- Experience: 0-5 years
About Company:
HDFC Bank, mounted in 1994, is certainly one of India’s main private quarter banks, recognized for its modern banking answers and patron-centric services. Headquartered in Mumbai, it offers various financial products, including retail banking, wholesale banking, and treasury operations. With a sturdy digital platform, HDFC Bank has revolutionized banking in India, serving millions through its giant community of branches and ATMs.
HDFC Bank Freshers Walk in Drive Job Description:
HDFC Bank is conducting a walk-in drive for the role of Virtual Prime Relationship Manager (Prime) in Kolkata on 17th December. This position focuses on delivering superior customer engagement, enhancing customer relationships, and achieving business objectives through sales and service excellence.
Key Responsibilities:
Customer Engagement:
- Maintain regular and significant interactions with portfolio clients in step with the touch policy.
- Provide accurate and spark-off decisions for purchaser queries while logging interactions systematically.
- Promote virtual banking services to beautify the patron experience.
- Conduct patron profiling to allow the go-servicing of banking merchandise efficiently.
- Handle client court cases with correct logging and speedy decisions.
- Implement attrition management measures to maintain precious clients.
- Monitor large account actions and prevent account closures.
- Deepen consumer relationships by way of presenting sticky products which include Demat, Bill Pay, and advisory services.
Portfolio Management:
- Monitor portfolio parameters to meet described targets.
- Drive portfolio boom employing cross-selling diverse banking products inclusive of period deposits, coverage, and loans.
- Ensure the exceptional retention of the patron portfolio at the same time as adhering to eligibility norms.
Sales and Cross-Selling:
- Conduct appropriate move-selling of merchandise based totally on client profiling.
- Penetrate diverse product segments, which include 1/3-celebration products, property, and cards.
- Leverage triggers like FD adulthood or CASA stability actions to save you outflows and preserve customers.
- Generate profits at a client’s degree and power enterprise results.
Quality Assurance and Audit:
- Adhere to all laid-down structures and processes stipulated with the aid of audit and senior management.
- Ensure correct capture and documentation of customer interactions in CRM structures.
- Maintain high interaction first-rate benchmarks and comply with provider pleasant standards.
- Submit financial transactions and customer requests correctly and on time.
Required Skills and Abilities:
Banking Knowledge: Basic expertise in banking processes, merchandise, and services.
Communication Skills: Excellent verbal and written verbal exchange competencies in English, Hindi, and Bengali.
Customer Service Orientation: Ability to supply advanced customer service whilst addressing customer desires effectively.
Sales Aptitude: Proven potential to sell and move-sell banking products based on patron requirements.
Problem-Solving Skills: Proficient in figuring out and resolving customer troubles directly and efficaciously.
Interpersonal Skills: Strong courting-constructing talents to manipulate interactions with clients and stakeholders.
Educational Qualifications:
Required Education: Any Bachelor’s Degree from a recognized institution.
Certifications (Preferred): Banking certifications or relevant sales certifications will be an added advantage.
Benefits at HDFC Bank:
Comprehensive Health Insurance: Covers employees and their households, ensuring monetary protection in the course of scientific emergencies.
Employee Development Programs: Offers good-sized education, and certifications, and increases possibilities for ability enhancement.
Attractive Incentives and Bonuses: Performance-based rewards, consisting of annual bonuses and income incentives, promote motivation and financial growth.
Work-Life Balance: Flexible work arrangements, go-away regulations, and worker engagement packages foster a wholesome work-existence balance.
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