HDFC Bank Hiring Customer Officer for Freshers | Remote Job

HDFC Bank Hiring Customer Officers for a Remote, work-from-home role. Freshers with a bachelor’s diploma are eligible. Responsibilities encompass supporting customers with banking inquiries, resolving problems, and ensuring a nice customer experience. The role offers both complete-time and element-time alternatives, with an aggressive hourly salary of US$20–US$30. Ideal applicants need to have precise communique abilties, a consumer-targeted attitude, and the potential to paint independently.

• Role: Customer Officer
• Location: India
• Company: HDFC Bank Limited
• Salary: US$20–US$30 an hour
• Qualifications: bachelors Degree
• Experience:  Freshers
• Job Type: Full-time, Part-time (Work from Home)

About HDFC Bank Limited:

HDFC Bank Limited is one of India’s main personal region banks, imparting an extensive range of banking products and services, along with retail, wholesale, and treasury operations. Known for its client-centric method, technological innovation, and strong market presence, HDFC Bank serves thousands and thousands of clients across the u. S . A ..

Job Description:

HDFC Bank is searching for stimulated and dynamic people to enroll as Customer Officers. This is an entry-level position best for freshers to start their banking profession, providing publicity to economic services, client relations, and banking operations. As a Customer Officer, you’ll assist customers, manipulate bills, solve issues, and sell banking services and products.

Key Responsibilities:

1. Customer Assistance:

• Address customer queries and proceedings.
• Provide steerage on financial institution products and services.

2. Account Management:

• Assist in beginning new debts and dealing with present accounts.
• Handle transactions.

3. Cross-Selling:

Promote and explain financial institution merchandise which includes loans, credit playing cards, and financial savings debts.

4. Problem-Solving: Resolve client troubles related to transactions, statements, and more.

5. Compliance: Ensure all sports comply with policies, processes, and guidelines.

6. Record Keeping: Maintain correct statistics of purchaser interactions, account openings, and transactions.

7. Team Collaboration: Collaborate with different departments to make certain smooth operations.

Required Skills and Qualifications:

• Bachelor’s diploma in any field (ideally in Commerce, Business, or Finance).
• Customer Service Skills: Strong communication skills and a client-first mindset.
• Problem-Solving Ability: Ability to clear up troubles and offer powerful answers.
• Sales Aptitude: Willingness to examine and promote banking products and services.
• Detail-oriented: Accuracy in handling transactions and client facts.
• Technological Proficiency: Ability to use primary computer programs and analyze banking software programs.
• Team Player: Ability to work properly with colleagues.

Experience:

Freshers Welcome: No earlier experience is needed; education could be provided.

Banking/Customer Service Experience: Internships or part-time experience in banking, finance, or customer service is an advantage however no longer obligatory.

Working Hours:

Full-Time: Monday to Friday, nine AM to six PM (with occasional weekend work according to customer calls).

Shift Flexibility: Some shifts may also consist of early morning or late night hours.

Knowledge, Skills, and Abilities:

• Banking Knowledge: Basic expertise in banking services and products, with the ability to study speedily.
• Customer-Focused: Committed to meeting customer needs and supplying a wonderful enjoy.
• Interpersonal Skills: Ability to maintain superb relationships with clients and colleagues.
• Adaptability: Open to mastering new responsibilities and adapting to changes in the banking environment.
• Sales Skills: Passion for promoting and explaining financial institution products.

Benefits:

• Training and Development: Comprehensive schooling to assist personnel to succeed in their roles.
• Career Growth: Opportunities for career development within HDFC Bank.
• Competitive Salary: Attractive earnings package with performance-based incentives and bonuses.
• Health Insurance: Comprehensive health insurance for personnel and their households.
• Work-Life Balance: Structured painting hours, making sure work-life stability.
• Employee Discounts: Discounts on banking services, which include loans and credit score playing cards.

Why Join HDFC Bank?

• Solid Foundation in Banking: Build a strong career foundation inside considered one of India’s biggest private banks.
• Professional Development: Work in a worker-centric environment focused on career boom.
• Inclusive Culture: HDFC Bank promotes teamwork, inclusivity, and a collaborative workplace.

Click Here To Apply Now

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