Are you looking for exciting job opportunities in Pune Job Vacancy for Freshers. Hexaware Technologies, a leading global outsourcing company of IT and Business Process Outsourcing (BPO), has opened new professional opportunities for graduates. Currently, the company is hiring members of the Regional Language Team without customer service value in its business process services division (BPS). If you are a cool individual who seeks to build a career in customer service and operations, this could be the perfect opportunity for you.
This role focuses on managing non-voice communications for telecommunications service providers based in India, so it is an excellent option for candidates interested in customer service roles without voice-based calls.
Employment Type
- Job Type: Full-Time, Permanent
- Role Category: Customer Success, Service & Operations – Other
- Department: Customer Success, Service & Operations
About Hexaware Technologies
Hexaware Technologies is one of the fastest-growing business consulting organizations worldwide. Known for its innovative approach and experience in digital transformation, Hexaware provides services through IT consulting, automation, cloud services, and customer service. With a culture of the first people, Hexaware offers a supportive work environment and broad opportunities for freshers to learn and grow.
When joining Hexaware, he not only obtains exposure to the industry but also begins his professional journey with a reliable brand in IT and consulting services.
Work role: customer service without national voices (regional language)
Key responsibilities: Pune Job Vacancy for Freshers
As a member of the customer service team in Hexaware Pune, he will do it:
- Manage telecommunications transactions and applications for Telecommunications Services Suppliers based in India.
- Use various tools and systems to complete the transactions assigned efficiently.
- Make sure all tasks and transactions are completed precisely and on time.
- Keep a high-quality level in customer service processes.
- Collaborate with team members and follow standard operational procedures.
- Deliver customer satisfaction through fast and professional responses.
- This is a non-voice process, which makes it ideal for candidates who prefer communication by email/chat over telephone interactions.
Desired candidate profile
Education:
- UG: any graduate (from a recognized university)
- PG: Any postgraduate (optional but accepted)
Skills and Competencies:
- Good communication skills in regional languages, together with English.
- Strong speed of writing and precision to handle written communication.
- Basic knowledge of the computer and familiarity with MS Office Tools.
- Ability to adapt quickly to process requirements.
- Will to work in shifts if necessary.
This role is open to first-year students, so prior work experience is not necessary. However, candidates with experience in customer service will have an additional advantage.
Why join the Hexaware Pune Job for Freshers Career?
- Opportunity for Freshers: Start their professional career in the IT service industry.
- Voice process: Perfect for those who prefer written communication roles.
- Work with a leading brand: Get an exhibition with one of the trusted IT consulting companies of India.
- Professional growth: opportunity to move to advanced roles within the organization.
- Friendly culture for employees: Hexaware is recognized for striking a balance between work and life, as well as providing support for learning.
How to apply for a Pune job for Freshers?
Interested candidates can apply online for the Hexaware Pune Job Vacancy for the recruitment of Freshers 2025 through the company’s official career portal or the main work platforms. Be sure to maintain your updated curriculum with relevant skills, such as communication skills, competition, and computer knowledge.
FAQs – Hexaware Pune Job Vacancy 2025
Q1. Who can request the Client Service role at Hexaware Pune?
Answer: Any postgraduate or postgraduate can request. First-year students are welcome to request this client service position without voice.
Q2. Is this a voice-based job?
Answer: No, this is a voiceless process work, mainly managing written communication and transactions for telecommunications service providers.
Q3. What skills are required for this work?
Answer: Candidates must have good communication skills, writing skills, computer knowledge, and the ability to work in teams.
Q4. Is previous experience necessary?
Answer: No, first-year students can apply. The previous customer service experience will be an additional advantage, but it is not mandatory.
Q5. Where is the workplace?
Answer: The work is based in Pune, Maharashtra, in the Hexaware Technologies office.
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