IBM Work From Home Jobs:
IBM is hiring Client Support Assistants for part-time, work-from-home roles. Responsibilities include providing exceptional customer service, resolving client issues via email and chat, and maintaining accurate records. Candidates should own sturdy verbal exchange capabilities, be tech-savvy, and feature the ability to artwork independently. The previous revel in customer service is a plus. Flexible artwork hours are provided, bearing in mind a balanced artwork-existence agenda. This feature is right for human beings in search of part-time employment with the capacity to paint remotely at the same time as contributing to a global generation leader.
Job Role: Client Support Assistant
Company: IBM India
Location: Mumbai, Maharashtra (Work From Home)
Salary: ₹44,855–₹64,790 a month
Job Type: Part-time
Experience Required: 3 years
About Company:
IBM (International Business Machines Corporation) is an international technology and consulting agency primarily based in 1911. Known for its innovation, IBM specializes in computer hardware, software program programs, and middleware, on the side of presenting web hosting and consulting services in areas beginning from mainframe computers to nanotechnology. The enterprise is a pacesetter in cloud computing, AI, blockchain, and quantum computing. Headquartered in Armonk, New York, IBM operates in over a hundred and seventy countries, the use of development through era and fostering digital transformation worldwide.
Job Description:
IBM India is seeking out a dynamic and skilled Client Support Assistant to sign up for our group in Mumbai, Maharashtra. This element-time position offers the flexibility of jogging from domestic and promises aggressive monthly earnings ranging between ₹forty 4,855 and ₹ 64r,790. The function is ideal for human beings who have a passion for customer service and electricity to offer tremendous aid to our clients. As an Associate Level feature, the job calls for no longer much less than three years of enjoyment in a customer support or purchaser help position. The software program’s last date for this role is August 20, 2024.
Responsibilities:
The Client Support Assistant is probably answerable for some responsibilities geared towards making sure a persevering with enjoy for our customers. Key responsibilities consist of:
Client Inquiry Management: Handling customer inquiries and resolving problems directly and professionally.
Product and Service Navigation Assistance: Helping customers apprehend and navigate IBM’s products and services.
Record Maintenance: Keeping correct information on purchaser interactions and transactions to ensure consistency and reliability in company transport.
Team Collaboration: Working carefully with different team participants to enhance general customer enjoyment.
Administrative Support: Assisting with numerous administrative responsibilities as had to resource the team and decorate operational performance.
Requirements:
To be considered for this function, candidates must meet the following requirements:
Experience: At least 3 years of enjoy in customer service or patron assist characteristic.
Time Management: Exceptional time management abilties with the capability to prioritize duties correctly.
Communication Skills: Excellent verbal and written conversation competencies are critical for interacting with clients and group contributors.
Personality Traits: An advocated and resilient man or woman with a strong emotional intelligence to address hard situations and make certain consumer pride.
Benefits at IBM:
IBM offers a complete blessings package deal that consists of:
Health and Wellness: Comprehensive medical health insurance plans, collectively with scientific, dental, imaginative, and prescient insurance, alongside well-being applications and highbrow health help.
Retirement Plans: Generous 401(ok) matching and pension plans to help employees store for his or her future.
Work-Life Balance: Flexible painting arrangements, paid day off, and parental depart to help personal and family wishes.
Career Development: Access to continuous getting-to-know opportunities, expert development packages, and career growth projects, collectively with class reimbursement and certification guides.
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