ICICI Bank job Recruitment | Best opportunity | Relationship manager role in 2024
Detail of ICICI Bank job
- ROLE -Relationship manager
- SALARY – ₹6L–₹8L per year
JOB Description
Role of a Relationship Manager in ICICI Bank Retail Banking
As a pivotal member of the Retail Banking Group at ICICI Bank, the role plays a crucial role in fostering and expanding customer relationships while delivering comprehensive banking solutions. With a focus on customer-centricity and market insights, the Relationship Manager serves as a trusted advisor to high-value customers.
1. Understanding the Scope ICICI Bank job
Overview of ICICI Bank’s Retail Banking Group
- Customer Segments: Individuals, business banking, government, and retail institutions.
- Distribution: Over 5,200 branches nationwide, complemented by digital banking services.
ICICI Stack: A Unique Approach to Banking
- Comprehensive Services: Encompasses bank accounts, payments, transactions, credit cards, loans, and more.
2. Role Overview
Responsibilities ICICI Bank job
- Customer Engagement: Engage with high-value customers to provide tailored banking solutions.
- Portfolio Growth: Continuously identify new opportunities and expand the customer base.
- Market Understanding: Stay updated on customer preferences, market trends, and competitors.
- Collaboration: Work seamlessly with internal teams to ensure superior service and quick query resolution.
3. Key Deliverables
3.1 Core Responsibilities
- Customer Partnerships: Offer suitable products and services throughout the customer life cycle.
- Portfolio Management: Maintain portfolio quality while nurturing existing relationships.
- Business Expansion: Onboard new customers and tap into untapped business opportunities.
- Solution Offering: Analyze needs, trends, and partnerships to provide technology-driven solutions.
- Sales Strategies: Develop and implement strategies to maximize customer reach and sales opportunities.
- Collaboration: Work with product specialists, credit teams, and service teams to offer customized solutions.
4. Daily Activities
1 Operational Tasks
- Market Analysis: Monitor industry trends and customer drivers.
- Collaboration: Engage frequently with internal stakeholders to devise market strategies.
- Lead Generation: Identify leads, contact decision-makers, and facilitate pitch logistics.
- Sales Strategy: Develop overarching sales and customer relationship strategies.
- Deal Support: Provide support in deal structure, pricing, and business value analysis.
Why Join Us: ICICI Bank’s Retail Banking Group
Joining ICICI Bank’s Retail Banking Group offers a multitude of compelling reasons for individuals seeking a rewarding and dynamic career in the banking sector.
1. Thriving Work Environment
At ICICI Bank, we foster a culture of innovation, collaboration, and continuous learning. Joining our team means being part of a dynamic and inclusive work environment where every individual’s contributions are valued and recognized.
2. Growth Opportunities
ICICI Bank provides ample opportunities for career advancement and personal growth. Whether you are a seasoned professional or a fresh graduate, you’ll have access to various training programs, mentorship initiatives, and career development resources to enhance your skills and progress in your career.
3. Customer-Centric Approach
We pride ourselves on our customer-centric approach, where the needs and preferences of our customers are at the forefront of everything we do. As a member of our team, you’ll have the opportunity to engage with diverse customer segments and provide them with innovative and tailored banking solutions to meet their financial goals.
4. Cutting-Edge Technology
ICICI Bank is committed to leveraging technology to enhance the banking experience for our customers. Joining our team means being at the forefront of innovation, with access to cutting-edge digital banking solutions and tools that empower you to deliver superior service and drive customer satisfaction.
5. Comprehensive Benefits Package
We understand the importance of work-life balance and employee well-being. That’s why we offer a competitive benefits package that includes health insurance, retirement plans, employee assistance programs, and various other perks and incentives designed to support your overall well-being and financial security.
6. Impactful Work
Working at ICICI Bank means making a meaningful impact in the lives of millions of customers across the country. Whether you’re helping a customer achieve their financial goals, supporting a local business, or contributing to the bank’s growth initiatives, your work has a tangible and lasting effect on individuals and communities.
Conclusion
The role of a Relationship Manager at ICICI Bank’s Retail Banking Group is multifaceted, requiring a blend of customer-centricity, market insights, and collaboration. By fostering strong relationships and offering tailored banking solutions, the Relationship Manager contributes significantly to the bank’s growth and customer satisfaction.
FAQs
1. What is the scope of ICICI Bank’s Retail Banking Group?
- ICICI Bank’s Retail Banking Group serves various customer segments and offers a wide range of banking solutions through branches and digital channels.
2. What are the key responsibilities of a Relationship Manager?
- Relationship Managers are responsible for engaging with high-value customers, expanding the customer base, and offering tailored banking solutions.
3. How does ICICI Stack contribute to the banking experience?
- ICICI Stack covers the full spectrum of banking services, providing customers with comprehensive solutions tailored to their needs.
4. What daily activities are involved in the role of a Relationship Manager?
- Daily activities include market analysis, collaboration with internal stakeholders, lead generation, and support in sales strategy and deal structure.
5. How does collaboration with internal teams enhance the role of a Relationship Manager?
- Collaboration with internal teams ensures seamless service delivery, quick query resolution, and the development of customized solutions for customers’ needs.
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