IndiGo Freshers Walk in Drive: IndiGo is conducting a walk-in drive for AO&CS (Airport Operations & Customer Service) roles in Pune on December 9, 2024. Candidates interested in operating in customer support and airport operations are endorsed to wait.
- Job Description: IndiGo Freshers Walk in Drive
- Salary: Not Disclosed
- Location: Pune
- Company: IndiGo
- Qualification: Any Graduate
- Experience: 0-3 years
About Company:
IndiGo is India’s biggest low-value airline, recounted for its punctuality and low-priced fares. Founded in 2006, it has unexpectedly stepped forward to become a key participant in the Indian aviation enterprise. IndiGo offers domestic and international flights, focusing on efficiency and patron pleasure. The airline’s tremendous community covers over 70 destinations, with a fleet that includes Airbus A320s. IndiGo emphasizes operational excellence, well-timed departures, and a problem-unfastened tour revel in, making it a famous choice for budget-conscious tourists.
IndiGo Freshers Walk in Drive Job Description:
The role of Ground Staff at IndiGo encompasses a wide range of duties within Airport Operations and Customer Service (AO&CS), ensuring smooth, efficient, and safe operations at the airport. Ground personnel plays a crucial position in managing everyday operations, which includes helping passengers with check-in, bag management, security assessments, ramp responsibilities, and more.
Key Responsibilities:
1. Terminal Services (Customer Service)
Reservations & Ticketing:
- Make reservations across the counter and assist in selling tickets.
- Handle coin transactions and remit cash to the involved department.
- Address patron queries and offer facts over the smartphone.
Departures:
- Attend pre-flight and publish-flight briefings.
- Set up take-a-look-in counters and control the screening of checked-in luggage.
- Maintain amazing test-in methods and help customers with unique requests.
Arrivals:
- Assist clients with special requests upon arrival.
- Handle mishandled or damaged bags by preparing reviews and coordinating with the bag seller.
Post-Flight Departure: File all essential flight papers and make certain right documentation of flight operations.
2. Security:
- Maintain corporation-required security requirements and ensure green threat assessment.
- Perform responsibilities in keeping with the Security Programme, ensuring adherence to emergency response methods and regulations.
- Optimize assets and preserve safety protocols to save you from robbery or pilferage of business enterprise property.
3. Ramp Operations:
- Confirm flight ETA from the Operations Control Centre (OCC) or device and talk with relevant stations.
- Ensure the timely arrival of equipment and body of workers at the bay 20 minutes before flight arrival.
- Oversee the unloading of passengers and make sure that baggage is accurately transported to the arrival place before the passengers.
- Supervise the plane cleansing system and verify boarding clearance with the cabin crew.
Skills Required:
Communication Skills: Excellent verbal and written conversation abilities are critical for interacting with passengers, the airport body of workers, and other stakeholders.
Customer Service: Ability to offer exquisite service to passengers and cope with their concerns promptly and professionally.
Problem-Solving: Ability to address unexpected conditions such as mishandled baggage or consumer proceedings.
Teamwork: Working intently with various groups, such as safety, ramp operations, and customer support, to ensure clean operations.
Qualification:
Educational Qualifications:
- Minimum Education: Any Graduate (Degree is mandatory)
- Experience: Freshers can apply. For experienced candidates, previous employment letters and experience certificates are required, particularly for those with prior experience in aviation.
Interview Details:
Date & Time: 9th December, 8.00 AM – 6.30 PM
Venue: Blue SKK Hotel & Resort – No. 4, Pratap Nagar Rd, Sukher Rd, Bhuwana, Udaipur, Rajasthan 313001.
How to Apply?
Interested candidates must attend the walk-in drive on 9th December 2024 at Blue SKK Hotel & Resort, Udaipur, Rajasthan, between 8:00 AM to 9:30 AM for registration. Ensure you bring the necessary documents such as your resume, education certificate, passport (if applicable), and other relevant documents.
Why Join IndiGo:
Health & Wellness: IndiGo offers comprehensive medical health insurance, along with insurance for employees and their households, promoting bodily and mental well-being.
Career Growth: The airline emphasizes expert development with possibilities for education, internal promotions, and skill enhancement inside the aviation area.
Employee Discounts: Employees enjoy discounted flight tickets for themselves and their households, making journeys less costly.
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