Infosys Walk-in-Interview in Bengaluru | 19th Aug 2024
Infosys Walk-in-Interview:
Infosys is conducting a walk-in drive for the “Semi Voice – Order Management” role on 19th August 2024 in Bangalore. This position calls for applicants with the right conversation capabilities and revels in so as control or associated fields. The walk-in is scheduled from 10:00 AM to at least one:00 PM at the Infosys BPM office. Interested applicants have to convey their resumes and ID proof for the interview. This is a high-quality opportunity to sign up for a leading international agency.
- Role: Senior Process Executive / Process Specialist
- Experience: 1.5 – 4 Years
- Qualification: Any Graduate
- Company: Infosys
- Salary: Not Disclosed
Interview Details:
Date & Time: 19th August 2024, 09:30 AM – 12:30 PM
Venue: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase, J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre
About Company:
Infosys is a worldwide chief in next-era virtual offerings and consulting. Founded in 1981, the enterprise offers quite several offerings, consisting of IT, commercial enterprise consulting, outsourcing, and more. Headquartered in Bengaluru, India, Infosys has a sizeable international presence with over 300,000 personnel. It is famend for its commitment to innovation, sustainability, and supplying modern generation answers to clients throughout various industries.
Job Description:
Infosys BPM is carrying out an one of a kind stroll-in pressure for the position of “Semi Voice – Order Management” in Bengaluru. This is an interesting opportunity for professionals with revel in in the quote-to-coins domain to join a main organization inside the BPO area.
Key Responsibilities:
Transaction Processing: Handle and process transactions obtained from clients and partners with performance and accuracy.
Customer Interaction: Manage associate calls and chats, offering well-timed and powerful resolutions to their queries.
Service Level Agreement (SLA) Compliance: Ensure that requests are dealt with inside agreed SLAs at the same time as retaining excessive exceptional.
Customer Engagement: Understand client wishes, translate these wishes into actionable painting necessities for the customer, and set the right expectations regarding transport time.
Ownership and Accountability: Take full duty for managing requests and collaborate with move-purposeful groups to make certain successful client results.
Job Requirements:
Qualification: Any Graduate (15 years of education)
Experience: 1.5-4 years inside the quote-to-cash area
Skills and Competencies:
Client Centricity and Metric Management: Demonstrates know-how of grievance dealing methods and the capacity to increase problems appropriately. Shows basic cognizance of client commercial enterprise procedures and relates very own painting location to customer effects.
Quality and Knowledge Management: Utilizes Standard Operating Procedures (SOPs) correctly and remains updated with management practices. Basic knowledge of audit plans and overall performance metrics.
SLAs and Performance Management: Understands statistics factors and SLA parameters at a character stage.
Customer Orientation: Ability to apprehend and meet patron needs, take care of tough conditions with empathy, and provide alternative solutions where vital.
Communication Skills: Proficient in both written and verbal English. Ability to structure thoughts in reality and speak successfully.
Analytical Skills: Capable of breaking down troubles, evaluating answer options, and fixing issues correctly.
Documents to Carry:
Updated CVs: Two hard copies of your updated resume.
Face Mask: For health and safety.
Photo ID Proof: Any two of the following – PAN Card, Driving License, Voter ID, or Passport.
Educational Documents: Originals for verification – 10th, 12th, and Graduation (Semester-wise mark sheets, CMM, Provisional and Original Degree).
Benefits at Infosys:
Competitive Salary: Infosys gives attractive reimbursement packages that align with industry requirements and reward overall performance.
Health and Wellness: Comprehensive health insurance, well-being packages, and admission to health facilities ensure employees’ well-being.
Career Development: Opportunities for ability enhancement, certifications, and profession increase via various schooling packages and gaining knowledge of projects.
Work-Life Balance: Flexible operating hours, faraway work options, and supportive surroundings help maintain a healthful existence balance.
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