- Job Role – Advisor NVOC
- Company – JIO
- Qualification – 12th pass, Any Graduate Can Apply
- Salary – 20,000 to 30,000 Per Month Approx
- Location – Mumbai
- Experience – Freshers / Experienced both Can Apply
Company Overview:
Jio, a leading telecommunications and digital services company in India, is seeking a highly skilled and experienced Advisor for its Non-Voice and Operations Center (NVOC) team.
The role involves overseeing the network operations, optimizing performance, and ensuring seamless connectivity across various regions to maintain exceptional service standards for Jio’s customers.
Job Description: Advisor NVOC
The Advisor NVOC at Jio Mumbai plays a pivotal role in overseeing and optimizing network operations within the Networks, Voice, and Operations Center.
This position involves proactive monitoring, troubleshooting network issues, implementing enhancements, and ensuring adherence to quality standards for an uninterrupted customer experience.
Responsibilities:
1. Network Monitoring and Management:
- Utilize advanced monitoring tools to oversee the performance of Jio’s network infrastructure.
- Continuously monitor voice and data networks, analyzing metrics and KPIs to maintain optimal performance.
2. Troubleshooting and Issue Resolution:
- Respond promptly to network incidents, perform root cause analysis, and coordinate with relevant teams for resolution.
- Implement corrective measures and preventive actions to minimize service disruptions and improve network reliability.
3. Performance Optimization:
- Identify areas for network performance improvement and develop strategies for optimization.
- Conduct regular assessments, fine-tuning configurations, and parameters to ensure optimal network functionality.
4. Documentation and Reporting:
- Maintain comprehensive records of network incidents, resolutions, and changes made for audit purposes.
- Generate detailed reports on network performance, trends, and improvement recommendations for management review.
5. Collaboration and Coordination:
- Collaborate closely with engineering, operations, and customer support teams to address network-related issues and ensure swift resolutions.
- Liaise with vendors and external partners to coordinate network-related activities and maintain service-level agreements.
6. Quality Assurance and Compliance:
- Establish and enforce quality standards, ensuring adherence to industry best practices and regulatory requirements.
- Conduct regular audits and assessments to uphold predefined quality benchmarks.
7. Capacity Planning and Scalability:
- Evaluate network capacity requirements, forecast future needs, and propose scalable solutions to support business growth.
- Recommend and implement network upgrades or expansions as necessary to accommodate increasing demands.
8. Continuous Improvement and Innovation:
- Stay abreast of emerging technologies and industry trends in network operations.
- Propose and implement innovative solutions and process enhancements to drive efficiency and optimize network performance.
Qualifications:
- Bachelor’s degree in any discipline
- Proficiency in network monitoring tools, protocols, and technologies.
- Strong analytical and troubleshooting skills with a track record of resolving complex network issues.
- Excellent communication, collaboration, and leadership abilities.
Skills:
- Advanced network monitoring and analysis capabilities
- Proficient troubleshooting and issue-resolution skills
- Experience in performance optimization and capacity planning
- Strong documentation, reporting, and analytical skills
- Excellent collaboration, coordination, and interpersonal abilities
- Knowledge of quality assurance practices and compliance standards
- Continuous learning, adaptability, and innovative thinking in network operations
Conclusion:
The Advisor NVOC role at Jio demands a seasoned professional with a deep understanding of network operations, problem-solving skills, and a proactive approach to maintaining superior network performance.
Join Jio’s NVOC team to play a critical role in ensuring seamless connectivity and high-quality service delivery to customers while driving continuous improvement initiatives within the network infrastructure.
How to Apply:
Look for the specific job opening for the Advisor NVOC role in Mumbai. You might find it by using relevant keywords or filtering job listings by location
After reviewing your application for accuracy and completeness, submit it through the company’s online application system.
Other Jobs
4 Comments
Hi,
Please contact me for work ,Call +91 7972233714
I’m interested
Eagerly waiting for the job
Any job
I am a 2 yrs college graduate