Job Vacancy for Freshers: Are you looking to start your career with a global IT leader and consulting firm? Hexaware Technologies has announced its latest Voice Sales and Customer Service Service, recruitment of members of the voice and retention team for 2025. This is a golden opportunity for first-year students and graduates to rise to a gratifying career in the success of customers, sales, and service operations. If you are passionate about customer service, communication, and sales, this role adapts to you.
Hexaware customer support careers Highlights
- Role: Customer Service – International Voice Sales & Retention
- Company: Hexaware Technologies
- Qualification: Any Graduate / Postgraduate
- Job Type: Full Time, Permanent
- Experience: Freshers Eligible
- Location: India
About Hexaware Technologies
Hexaware Technologies is one of the services of IT and the fastest-growing consulting companies, which offers outsourcing of commercial processes, customer success management, IT solutions, and digital transformation services throughout the world. With a global presence and a culture of first people, Hexaware gives employees excellent opportunities to grow, learn, and prosper in their careers.
Job Description:
As a member of the International Sales and Retention Team for Customer Service in Hexaware, you will be responsible for:
- Provide quality customer service through voice-based calls and processes.
- Interact with international clients, address consultations, and resolve escalations effectively.
- Application of solid sales techniques to achieve sales objectives.
- Order management and precision guarantee in processing.
- Delivering excellent service to improve customer satisfaction and loyalty.
- Comply with sales fees and guarantee long-term customer retention.
- This role is perfect for disciplined people, objective-oriented and client-centered.
Key Responsibilities
- Handle incoming and outgoing calls with international clients.
- Deliver an exceptional client service based on the voice.
- Help customers place and track orders.
- Transversal or cross-sales products and services when necessary.
- Manage complaints, solve problems, a nd guarantee customer satisfaction.
- Maintain precise records of customer interactions.
- Work with the retention team to ensure that customers remain committed to the company’s services.
Eligibility Criteria:
- Education: Any postgraduate or postgraduate (UG/PG).
- Experience: First-year students are welcome. Previous experience in customer service/sales is an advantage.
Skills are required:
- Strong verbal communication skills in English.
- Knowledge of basic sales techniques.
- Ability to handle high-pressure sales environments.
- Problem-solving and negotiation skills.
- Customer attitude first with excellent listening skills.
Why join Hexaware?
- Opportunity to work in a global IT and consulting services company.
- Attractive salary and incentive packages based on performance.
- A work culture of support and growth-oriented.
- Exposure to international interactions of customers and sales processes.
- Opportunities for professional progression in the success of the client, consulting, and IT services.
FAQs: Hexaware Job Vacancy
Q1: Who can request the recruitment of Hexaware 2025 customer service?
- Any postgraduate or postgraduate candidate can request. The first-year students to request it, although the previous experience in customer or sales service is an advantage, are strongly recommended.
Q2: What is the role of a member of the voice and retention team of voice to the client?
- The role consists of managing customer consultations through calls, solving problems, processing orders, applying sales techniques, and guaranteeing customer retention.
Q3: Is this work open for first-year students?
- Yes, first-year students are welcome. Hexaware provides comprehensive training to help new carpenters succeed.
Q4: What skills are required for this position?
- Solid communication, sales aptitude, customer service mentality, and the ability to handle customer complaints.
Q5: How can I request Hexaware Careers 2025?
- Interested candidates can apply through the official Hexaware racing website under the work vacancy for first-year students in the Hexaware Service Recruitment 2025 section.
Conclusion
The recruitment of customer service of Hexaware Technologies 2025 is a great opportunity for first-year students and graduates to start their careers in the IT services and client success sector. With opportunities to develop communication, sales, and problem-solving skills, this role establishes the basis for a rewarding professional trip.
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