![Flipkart Work From Home](https://alexahire.in/wp-content/uploads/2024/03/Flipkart-1-150x150.jpg)
Virtual Assistant (Sales & Customer Support)/ 4 months ago
Anywhere, India
Job Information
- Views885 Views
- Date PostedApril 19, 2024
- LocationAnywhere, India
- Job TitleVirtual Assistant (Sales & Customer Support)
- Experience2-3 Year
- QualificationHigh school diploma or Bachelor's degree
- GenderBoth
- Offered SalaryINR1,672 - INR2,508/ HOUR
Job Skills
Job Description:
We are seeking a devoted and detail-orientated Virtual Assistant (Work From Home) to join our crew, focusing on Sales and Customer Support. This role is good for someone who excels in a dynamic, virtual surroundings and is obsessed on presenting first-rate customer support and guide at the same time as using income.
Responsibilities:
- Manage customer inquiries through electronic mail, chat, and contact, presenting timely and correct responses to create a positive patron revel in.
- Support sales crew with the aid of dealing with schedules, developing sales reports, and coordinating with other departments to make certain all sales and customer service methods run smoothly.
- Assist inside the instruction of promotional shows and sales materials.
- Maintain designated information of patron interactions, transactions, comments, and court cases.
- Process orders, paperwork, packages, and requests.
- Direct requests and unresolved problems to an appropriate resources.
- Follow up on patron interactions, making sure all consumer problems are resolved satisfactorily.
- Contribute to crew effort with the aid of accomplishing associated outcomes as needed.
Required Skills:
- Customer-Centric: A passion for helping and satisfying customers, with excellent communication and interpersonal skills.
- Sales Acumen: Understanding of sales principles and a persuasive communication style.
- Problem-Solving: Ability to analyze and resolve customer issues effectively.
- Tech-Savvy: Proficient in using digital tools and systems.
- Adaptability: Comfortable working in a fast-paced environment and handling various tasks simultaneously.
- Team Player: Collaborative and willing to work closely with sales and customer support teams.
Qualifications:
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service or sales-related roles is a plus.
- Knowledge of e-commerce and familiarity with Flipkart’s platform is advantageous.
- Proficiency in English and any additional languages is a bonus.
How to Apply:
If you are enthusiastic about delivering top-notch customer service, assisting in sales efforts, and being a part of Flipkart’s journey to redefine e-commerce in India, we encourage you to apply for the Virtual Assistant (Sales & Customer Support) role. Please submit your resume and a cover letter highlighting your relevant experience and skills to us.
Join our dynamic team and be a part of India’s e-commerce revolution at Flipkart
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