Microsoft Work From Home Jobs: Microsoft is hiring a Work From Home HR Service Advisor to offer support on HR rules, employee advantages, and different HR-associated inquiries. The function involves supporting personnel via chat, e-mail, and calls, making sure a wonderful revel in. Candidates want excellent communication abilties and HR information.
- Job Role: HR Service Advisor
- Salary: Not Disclosed
- Location: Work From Home
- Company: Microsoft
- Qualification: Graduate
- Job Type: Full-time
About Company:
Microsoft is a main multinational generation organization founded with the aid of Bill Gates and Paul Allen in 1975. Headquartered in Redmond, Washington, it’s miles famend for its software merchandise, inclusive of the Windows working gadget, Microsoft Office suite, and Azure cloud platform. Microsoft also develops hardware together with the Xbox gaming console and Surface devices. It is a pioneer in artificial intelligence, cloud computing, and productivity software, constantly innovating to empower human beings and companies globally through technology.
Job Description:
The HR Service Advisor will paint inside an extraordinarily information-touchy environment, managing various HR assistance duties whilst making sure of confidentiality and compliance. The position requires fantastic customer support, hassle-solving, and records access talents to guide the HR Services operations correctly. This function calls for a detail-orientated man or woman who can independently manipulate HR information, reply to inner or external partner inquiries, and make a contribution to enhancing HR procedures.
Key Responsibilities:
Data Entry & Compliance:
- Ensure accurate and timely information access while adhering to Service Level Agreements (SLA) based totally on mission precedence and complexity.
- Maintain facts privateness and confidentiality at all times, following compliance rules to avoid records breaches.
Customer Support:
- Provide set-off and expert customer support, operating intently with inner companions or clients to cope with questions and resolve transactional troubles.
- Exercise discretion to independently solve exceptions and complex troubles.
Process Improvement:
- Identify technique gaps and propose answers to enhance operational efficiency.
- Participate in the implementation of recent enterprise policies and processes, contributing to remodeling the usage of impartial judgment.
Knowledge Management:
- Maintain updated content material on rules, techniques, and FAQs, sharing received understanding and enjoyment.
- Continuously try for customer pleasure and aim to reduce proceedings concerning HR operations services.
Operational Efficiency:
- Participate in continuous development tasks, using analytical troubleshooting to perceive areas of improvement.
- Demonstrate sturdy know-how of strategies and efficaciously make contributions to operational duties in fast-paced surroundings.
Key Qualifications:
Education: A bachelor’s degree or equivalent in Business, Human Resource Management, or Customer Service is preferred.
Experience:
- 2-3 years of enjoy in data entry or management, ideally inside HR shared services.
- Hands-on understanding of ERP systems including PeopleSoft, Oracle, or SAP (SAP experience is favored).
Skills and Abilities:
- Excellent verbal and written communique abilities with the capacity to deal with client queries efficiently.
- Ability to hold exceedingly exclusive and sensitive records with integrity.
- Ability to make informed decisions to meet client desires, inclusive of the usage of discretion to clear up issues.
- Strong interest in elements and verified capability to manipulate multiple responsibilities simultaneously in in-depth painting surroundings.
- Proficiency in common assist desk tools such as CRM is a plus.
- The ability to paint with and control files with the usage of SharePoint is ideal.
Benefits at Microsoft:
Health and Wellness: Comprehensive fitness, imaginative and prescient, and dental insurance, along with well-being programs to sell worker well-being.
Work-Life Balance: Flexible painting schedules, paid time off, and beneficiant parental away to support a balanced lifestyle.
Financial Security: Competitive salaries, stock awards, 401(okay) retirement plans, and employee discounts assist in achieving certain economic stability.
Career Development: Access to non-stop knowledge of opportunities, mentoring packages, and internal career boom tasks to foster expert improvement.
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