- Job Role: Operations Team Lead
- Salary: 3.5-4 Lacs P.A.
- Location: Hyderabad
- Company: Flipkart
- Qualifications: Graduate
- Experience: 2 – 6 years
ABOUT FLIPKART
Flipkart is one of India’s primary e-commerce structures, based in 2007 via the manner of Sachin Bansal and Binny Bansal. Initially targeted at selling books, it has considering extended its services to embody a significant style of merchandise, from electronics and style to domestic gadgets and groceries. With a determination to enhance customer revel, Flipkart makes use of superior era and facts analytics to customize purchasing studies and streamline logistics.
The agency has played a big function in revolutionizing online shopping in India, selling virtual payments, and growing accessibility in tier II and III cities. Flipkart’s flagship sale events, much like the Big Billion Days, attract masses of heaps of clients and display its sizable product range and competitive pricing.
Job Description
The Operations Team Lead oversees day-by-day operations, making sure efficiency and effectiveness throughout teams. Key duties consist of coordinating workflow, monitoring performance metrics, and imposing technique improvements. The function entails educating and mentoring staff, fostering collaborative surroundings, and resolving operational troubles right away. Strong communication and trouble-fixing talents are vital, alongside the ability to analyze information and pressure strategic tasks. The Operations Team Lead collaborates with management to align group objectives with business enterprise dreams, ultimately enhancing productiveness and achieving goals even while maintaining excessive standards of quality and safety.
Requirements and Skills for Operations Team Lead:
Educational Background:
- Bachelor’s diploma in Business Administration, Operations Management, or an associated field. A master’s diploma or relevant certifications (e.g., Six Sigma, Lean Management) is a plus.
Experience:
- Minimum of five years of experience in operations, logistics, or a related discipline, with a minimum of 2 years in a management role.
- Proven track file of handling groups and enhancing operational approaches.
Technical Skills:
- Proficiency in data analysis and reporting equipment (e.g., Excel, Tableau, or comparable software) to music overall performance metrics and perceive developments.
- Familiarity with operations control software and ERP systems.
- Understanding of budgeting and economic analysis associated with operations.
Leadership Skills:
- Strong capability to guide, motivate, and broaden a diverse team.
- Experience in war resolution and fostering nice painting surroundings.
- Excellent delegation abilities to ensure duties are finished efficiently.
Communication Skills:
- Exceptional verbal and written verbal exchange abilties to successfully bring data to team participants and stakeholders.
- Ability to offer records and insights simply to management and different departments.
Problem-Solving Skills:
- Strong analytical and critical thinking abilities to pick out problems and enforce powerful solutions.
- Capability to assume strategically and anticipate operational demanding situations before they stand up.
Project Management:
- Experience in coping with tasks from inception to completion, making sure timelines and budgets are adhered to.
- Familiarity with assignment management methodologies (e.g., Agile, Waterfall) is fine.
Interpersonal Skills:
- Strong dating-constructing capabilities to collaborate with different departments and external companions.
- Empathy and the potential to apprehend crew dynamics to sell a wholesome work culture.
Adaptability:
- Flexibility to conform to changing priorities and enterprise desires.
- Resilience in excessive-strain conditions, keeping cognizance of operational desires.
Attention to Detail:
- Meticulous interest in element to ensure best standards and compliance with guidelines are met.
Continuous Improvement Mindset:
- Passion for driving non-stop improvement and operational excellence through innovative practices.
Customer Focus:
- Commitment to enhancing customer satisfaction using ensuring operational approaches align with client wishes and expectancies.
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