Remote Work at Sutherland is hiring a Senior Associate for far-off artwork in Chennai. As a Senior Associate, you’ll be chargeable for dealing with client interactions, resolving queries, and imparting pinnacle-notch providers through diverse channels. You will make certain that patron issues are resolved efficaciously at the same time as adhering to enterprise recommendations. Remote Work at Sutherland The ideal candidate should have super conversation and trouble-solving abilities, with a sturdy focus on consumer delight. This is a brilliant possibility to paint remotely with a globally recognized employer, supplying room for professional increase and development.
Remote Work at Sutherland Details
- Company: Sutherland
- Role: Senior Associate
- Location: Chennai
- Qualification: Any Graduate
- Employment Type: Full-Time
- Salary Range: 1-4.25 Lacs P.A.
- Experience: 0-5 years
Remote Work at Sutherland Job Description
As a Senior Associate at Sutherland, your characteristic entails managing purchaser interactions, resolving technical troubles, and ensuring excessive customer satisfaction. You will collaborate with inner organizations, troubleshoot problems, and provide well-timed solutions. Candidates must have at least 1 12 months of revel in customer service and splendid verbal exchange skills.
Skill Set-
Key skills required for the Senior Associate function at Sutherland embody:
- Customer Service Expertise: Strong potential to govern and remedy client queries successfully.
- Communication Skills: Excellent verbal and written communication for interacting with clients and internal agencies.
- Problem-Solving: Analytical mindset to troubleshoot and treat technical or provider-related issues.
- Multitasking: Ability to cope with a couple of obligations and manage time correctly.
- Technical Proficiency: Familiarity with CRM equipment and relevant software programs for customer support control.
- Team Collaboration: Ability to paint properly within a group and coordinate with specific departments.
Benefits at Sutherland
- Competitive income with performance-based absolutely incentives
- Flexible faraway artwork alternatives
- Health and fitness packages
- Career improvement possibilities
- Paid time off and worker assistance packages
Sutherland Recruitment Process 2024
Sutherland’s 2024 recruitment manner includes a web software program, initial screening interviews, and technical assessments to assess candidates’ abilities. Successful candidates will go through similar interviews and onboarding.
About the Company, it is an international industrial employer technique transformation agency founded in 1986. It provides digital, generation, and customer support answers to assist customers in beautifying their business enterprise’s typical performance. With a presence in over 19 global locations, it partners with top worldwide producers, presenting revolutionary and covered offerings that enhance patron experience and optimize commercial agency results.
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